Madhavi Shetty

Madhavi Shetty Email and Phone Number

Senior Process Associate @ Tata Consultancy Services
bombay, maharashtra, india
Madhavi Shetty's Location
Mumbai, Maharashtra, India, India
About Madhavi Shetty

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Madhavi Shetty's Current Company Details
Tata Consultancy Services

Tata Consultancy Services

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Senior Process Associate
bombay, maharashtra, india
Website:
tcs.com
Employees:
408935
Madhavi Shetty Work Experience Details
  • Tata Consultancy Services
    Shift Lead
    Tata Consultancy Services Oct 2023 - Present
    View
  • Tata Consultancy Services
    Senior Process Associate
    Tata Consultancy Services Nov 2017 - Present
    Thane, Maharashtra, India
    -Managing calls, tickets and chats.-Managing escalation.-Subject Matter Expert for the process.-Brief and coach teams on existing and any new projects.-Provide suggestions and improvements to the business-Testing new applications introduced in the business to provide feedback and suggestions.
    View
  • Convergys
    Technical Support Agent
    Convergys Apr 2016 - Sep 2017
    -Managed Calls and queries from customer-Managed escalations-Assisted team in clarification of new processes and coach them for any quality faults
  • F & J
    Project Coordinator (World Csr Day,Congress & Awards) & Coordinator For Smart Cities Summit & Award.
    F & J Apr 2014 - Mar 2016
    Mumbai Area, India

Madhavi Shetty Skills

Customer Service Microsoft Office Management Event Management Marketing Social Media Project Management

Madhavi Shetty Education Details

Frequently Asked Questions about Madhavi Shetty

What company does Madhavi Shetty work for?

Madhavi Shetty works for Tata Consultancy Services

What is Madhavi Shetty's role at the current company?

Madhavi Shetty's current role is Senior Process Associate.

What schools did Madhavi Shetty attend?

Madhavi Shetty attended University Of Mumbai.

What are some of Madhavi Shetty's interests?

Madhavi Shetty has interest in Animal Welfare, Children.

What skills is Madhavi Shetty known for?

Madhavi Shetty has skills like Customer Service, Microsoft Office, Management, Event Management, Marketing, Social Media, Project Management.

Who are Madhavi Shetty's colleagues?

Madhavi Shetty's colleagues are Avik Sengupta, Prajakta Warghat, Raghavendra Kanuparthi , Cism, Priya Harlalka, Ashvini Hase, Diptajit Dey, Pushpalatha V.

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