• Handling multiple client accounts and act like a liaison between Hiring Manager/HR and candidates while demonstrate the ability to work closely with both sides to ensure a clear understanding of job requirements and expectations.• Managed existing clients to earn repeated business and strengthen current relationships with 100% account retention.• Retain and ensure the proper functioning of existing accounts working with the clients and recruiters to ensure successful placements.• Select well-matched candidates to fulfill clients hiring needs and maintain on-going contact with clients to ensure exceptional customer service and uncover new business opportunities.• Interacting with the client Managers, gather the job requirements and distribute the job requirements to our recruiting team.• Responsibilities included full cycle of Recruitment Process, Identify and qualify technical resources across the United States & Canada and engage them on various relevant projects.• Involved in Sourcing, Screening, Identifying, Interviewing and placing the professionals within quick turnaround time for contract, contract to hire, and direct hire positions.• Expertise in sourcing through Job Boards - Dice, Monster, Tech Fetch, LinkedIn and the internal database.• Working on various US Tax Terms like W2, 1099, and C2C. • Worked with professionals holding various work authorizations like US Citizen, Green Card, H1B, EAD, TN Permit, OPT etc.• Develop, drive and execute Comprehensive search strategies to recruit senior and niche candidates in limited candidate spaces.• Excellent negotiation skills with the candidates/vendors on various tax terms.• Regular follow-up with the client regarding new opportunities and submission feedback.

Handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.

Handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.