A communication specialist with proven skills in language and communication development for business professionals.Madhulika is an English language trainer and learning & development professional. She has completed the CELTA (Certificate in Teaching English to Speakers of Other Languages) from the University of Cambridge, UK, with a ‘Pass A’ grade. Only one percent of CELTA graduates across the world receive the ‘Pass A’ grade. Madhulika is a certified practitioner of the MBTI (Myers-Briggs Type Indicator) and the Thomas PPA (Personal Profile Analysis) instruments. Madhulika has a Bachelor’s degree in English Literature from Stella Maris College, Chennai, and a Master’s in Communication from the University of Hyderabad. She is an alumna of the Goldman Sachs 10,000 Women programme from the Indian Institute of Management, Bangalore. The programme is a fully-sponsored management programme for women entrepreneurs. Madhulika comes from a background in publishing and print journalism. She has worked for Cambridge University Press as an Assistant Editor and was a Features Writer and Journalist with Deccan Chronicle and The Hindu newspapers. Madhulika is currently the Chief Operating Officer at EnglishCoach Services. She heads business development along with strategy and new product development at the organisation. She also overlooks content creation at EnglishCoach. As a trainer and coach, she facilitates learning for professionals in business English, business communication, business etiquette and business writing skills. In her one-on-one coaching sessions, Madhulika uses the MBTI to uncover the connection between preferences and communication style. Madhulika has designed and delivered one-on-one coaching for high-performance professionals at organisations such as Matrix Partners, V-Shesh Learning Solutions, Olam Net, eTelic Solutions, Al Handal Group Dubai and United Nations Migration Agency. Madhulika has trained mid-level managers at Airtel, Chennai, and devised EnglishCoach’s email writing program for Urban Ladder in Bangalore. She is also a part of the core training team for EnglishCoach’s Business Writing Skills intervention for Deutsche Bank’s analysts and senior analysts in Mumbai, Jaipur, Pune and Bangalore. Madhulika has worked with customer service teams at Carl Zeiss, Daimler (Mercedes-Benz Financial), Greenpeace India, and AyurUniverse. Madhulika has designed and delivered an advanced writing skills programme for UK tax experts for the British tax platform, Tolley, at LexisNexis (Relx Group), Bangalore.