Madhur Gupta Email and Phone Number
Madhur Gupta work email
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Madhur Gupta personal email
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Technical Lead and Sr. Tech. Program Manager with close to 16 years of experience delivering end to end complex technical programs in a fast-paced environments. Exceptional planning, communication, collaboration and risk management working with cross-functional globally located teams to facilitate successful strategy execution. Enthusiastic about building large-scale distributed systems with keen interest in architecture design and integration of software applications.- Business/Functional (FinTech): Debit (Reg E) & Credit(Reg Z) Disputes processing, KYC, Transaction Authorization and Risk, Growth/Performance Marketing, Hedge fund economic accounting (capital and share), Investor Statement customization and report generation, Reconciliations (Position, transaction & cash and various other client specific setups), Broker Accrual.- Technologies: Java, Scalable distributed systems, Agile methodologies, Google Cloud Platform, Datadog, SQL, Sybase, MongoDB, Unit-Functional-Regression testing.- Miscellaneous – Successfully led and delivered projects in a startup environment across Risk and Growth domains. Collaborated with business leaders to solve their challenges by providing IT solutions. Worked with geographically-distributed teams in India (Mumbai), EU (London, Bulgaria) & US (New York) time zones and provided technical and managerial guidance. Experience with building applications ground-up, application decommission & taking over already built applications - enhancing and supporting them.
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Senior Vice President, Technical Program ManagerKotak Mahindra Bank Nov 2024 - PresentMumbai, Maharashtra, InCorporate Banking
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RelocationCareer Break Apr 2024 - Oct 2024• Relocated from the USA to India to be closer to family.• Managed the overall transition process for this move.• Time commitment to help my kid adapt to a new country and culture.• Spent quality time with parents and supporting their medical needs.
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Senior Technical Program Manager, RiskCurrent Feb 2023 - Apr 2024New York, Ny, Us• Led planning, execution and cross functional collaboration across Engineering, Product, Operations, Customer Service & third-party vendors to drive a range of initiatives, including Credit Disputes, Merchant Fraud Controls, Suspicious Transaction and Login Notifications, Account Take Over Detection Model, High Risk Dispute Routing to reduce losses.• Drove quarterly prioritization for the team, collaborating with stakeholders, and presented to C-level leadership for critical input and alignment.• Collaborated across Compliance, Product, Engineering & external vendors to develop and implement procedures ensuring compliance with AML, OFAC and Reg E Dispute Intake. Drove end to end implementation of PEP and MLA screenings for new Credit users.• Led the end-to-end process, working cross-functionally to define scope, including timeline, mitigate risks, and manage dependencies of key initiatives such as KYC provider migration ($ savings), Contacts Suggestion for Referrals (increasing user conversion %), and Restrict In-App Dispute (targeting high-quality users and deterring bad actors). -
Senior Technical Program Manager, GrowthCurrent May 2022 - Feb 2023New York, Ny, Us• Pushed for thorough analysis and prioritization ensuring <15% roadmap shift and help focus and completion of prioritized initiatives like Contacts Suggestion for Referrals, Day21 Swipe, Web Onboarding and Marketing Spend pull via APIs.• Guided the strategic direction of the Attribution process by conducting a detailed analysis of the existing SQL based process.• Mentored TPMs, helping them setup for success. Coached individuals across departments on SDLC & Scrum.• Triaged Customer Service Issues in a timely manner to drive customer satisfaction and hence improvements to CSAT score. Enhanced platform stability by conducting in-depth incident postmortems and partnering with TPMs across teams to prioritize root cause fixes and long-term solutions, hence reducing inbound.
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Technical Team Lead, Senior Technical Program Manager | Vice PresidentMorgan Stanley Jan 2016 - May 2022New York, Ny, UsExpression based Income Allocation• Deliver a flexible expression language based system to automate allocation plans used in income allocations!• Spearheaded the analysis of existing plans and integration touch points, proposed the approach to automate these, planned the timelines, resourcing and milestones for the project.• Outline strategic vision for the system with relevant stakeholders.Investor Allocation Share based• Build share based allocations by extending the Capital based system. Collaborate with Product and Operations team to phase it out and initially focus on most impactful funds having the structure fees at master.• Led the integration with downstream systems through orchestration & consolidation of data points for migration to the new in-house system. Investor Allocation Capital based (multi-year effort)• Led the integration with all the downstream systems. Analyse & create a repository of data points dependencies. Partner with cross-functional teams to remediate dependencies & manage risks along the way.Miscellaneous• Collaborate with Production Management team to improve system reliability by fixing the root cause of problems, automating processes & upgrading legacy systems. -
Technical Program Manager, Technical Team Co-Lead | AssociateMorgan Stanley Oct 2015 - Dec 2015New York, Ny, UsRelocated to New York, continue working on Investor Allocation Capital based (multi-year effort)
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Technical Program Manager, Technical Team Co-Lead | Senior ManagerMorgan Stanley Jan 2013 - Oct 2015New York, Ny, UsInvestor Financial Statement Reporting• Led the upgrade of a complex report generation system from a SQL based process to a java-based engine. Reduced recurring overrides by integrating overridden data for a period into the next period calculation. Improved the operational efficiency significantly for the business due to added automated data validations and regression tests.Investor Allocation Capital based (multi-year effort)• Build an in-house Capital based Investor Allocation system to replace the previously used vendor, generating multi million dollar savings for the business & improve overall process efficiency.• Worked closely with the business & product teams to break it down into phases, with the initial phase focusing on a like to like replacement.Miscellaneous• Provided time sensitive production support for various applications for smooth business operations often by providing quick solutions/workarounds for identified issues/bugs or providing patch fixes.• Enhanced CI/CD pipelines across projects by adding automated tests & automated deployment including database changes.
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Software Engineer | ManagerMorgan Stanley Jan 2011 - Dec 2012New York, Ny, UsAccrual System:• Lead developer, architect & business faceoff for the Broker Accrual Payout system. Automated the payout based on pre-determined payout cycle & customized rules for each broker. Saving 3 days of manual work every month and reducing risk of manual errors & delays.Reconciliation System:• Automate the excel macro based Transaction reconciliation by building a java based scalable system to perform multiple levels of complex many to many matching. Integrate with Position reconciliation to be able to perform Cash recon. Used for 700+ funds to save hundreds of hours.• Built additional features like roll forward from yesterday to today, cancel correct support, override match and collapse, break reporting & comment tracking. Provide ease of use & traceability to track manual actions in the system.
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Software Engineer | Senior AssociateMorgan Stanley Jan 2010 - Dec 2010New York, Ny, UsAccrual System• Lead developer, architect & business faceoff for the Broker Accrual automation system for fund services.• Reused the reconciliation system modules to support file monitoring, parsing & normalizing using defined rules for 5-7 prime brokers.Reconciliation:• Developed a SQL based generic & configurable Reconciliation Engine to allow performing multiple flavors of reconciliation. Drastically reduced the time to setup a new reconciliation type from 7-8 weeks to less than a week.• Collaborated across teams with the Equity Soft Dollar Commission team on their requirement to reconcile commission & trades. Leveraged the reconciliation system to setup and customize this flavor of recon.
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Software Engineer | AssociateMorgan Stanley Aug 2008 - Dec 2009New York, Ny, UsBackend developer for reconciliation system used to reconcile Custodial vs Accounting system for various asset types. Enhanced the system to support additional reconciliation flavors like Client-Custodial, General Ledger. Ownership of changes right from analyzing & understanding requirements to go live and production support.Technologies used were Java, Sybase, Informatica, Autosys & IBM MQ.
Madhur Gupta Skills
Madhur Gupta Education Details
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Sardar Patel College Of Engineering (Spce),MumbaiComputer Science -
R.D. & S.H. National CollegeScience
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Vrajlal Parekh Vidyanidhi High SchoolSsc-10Th
Frequently Asked Questions about Madhur Gupta
What company does Madhur Gupta work for?
Madhur Gupta works for Kotak Mahindra Bank
What is Madhur Gupta's role at the current company?
Madhur Gupta's current role is Senior Vice President - Technical Program Manager.
What is Madhur Gupta's email address?
Madhur Gupta's email address is ma****@****ail.com
What schools did Madhur Gupta attend?
Madhur Gupta attended Sardar Patel College Of Engineering (Spce),mumbai, R.d. & S.h. National College, Vrajlal Parekh Vidyanidhi High School.
What skills is Madhur Gupta known for?
Madhur Gupta has skills like Sybase, Investment Banking, Sql, Unix, Agile Methodologies, Sybase Products, Business Analysis.
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