Eridium is a Digital Marketing agency, we help brands - see, shape, and act on opportunities. We help brands to enhance their value across reputation, reach, and interest. As part of the Leadership team, I'm responsible for Hiring, Building, and Retaining exceptional Talent at Eridium.My responsibilities encompass:- Providing Strategic HR advice- Overseeing Talent Management- Culture and Employee Engagement- Performance Management- Compensation and Benefits- Diversity and Inclusion- Compliance and Risk Management

Actively looking for people with Digital Marketing experience. Want to learn more about the open roles or know more about the company? Feel free to DM me here.. :)

Fulfil is the only ERP designed for eCommerce & wholesale merchants. Key Responsibilities:- Primary responsibility is to source incredible engineering talent and strengthen the outbound pipelinethrough candidate outreach in a variety of channels across Angelist, Linkedin, etc.- Representing Fulfil at local startup events in the Bangalore startup scene to find and recruit passivecandidates- Conduct interviews, and manage candidate progression through the recruitment pipeline- Keep a tight communication loop with software engineering candidates and maintain relationships with high-quality engineering talent.- Ensuring new hires are set-up for success by conducting regular check-ins at 30-60-90 days, collecting feedback and implementing changes to our onboarding process.- Design company policies and procedures- Overseeing payroll and performance evaluation systems- Collaborate cross-functionally to ensure timeliness of each client deliverable- Work on ad hoc special projects to help the overall business needs- Wear multiple hats and make the most of the opportunity to work at an amazing, innovative, and rapidly growing company; passionate about doing something incredible!

1.Download the Packaging Slips(PS) of Orders to be dispatched today and share it to WH2. Update PS tracker(Google Sheet) with order details3. Review and match PS tracker with all PS shared and make sure all PS available - Reviewed4. Schedule pickups and get confirmation from KR – Pickups scheduled5. Get status of pending orders and give instructions to WH on next action6. Get status of RTO orders and give instructions to WH on next action7. Check and update RTO tracker on which orders we need to collect reshipping fee (Get approval from Jenny to ship today)8. Track all orders fulfilled previous day before 2 pm to make sure all orders have been connected. 9. Ask WH to share pics of inventory 10. Review and Resolve any Ware house questions about orders/PS/labels and follow up on subrequest orders 11. Review and Resolve orders that have Pincode or See Notes tags12. Review & follow up on Undelivered Orders13. Review RTO’s coming back to Warehouse, contact the customer and try to resolve the issue14. As soon I get an update on today’s shipping orders, create labels and share it to the warehouse in a dropbox link.15. Grey Cells for all label created orders16. Get Pics of orders after labels are attached and they are ready to be shipped.17. After confirmation that the order has shipped, Update the Grey Cells to Shipped Tab in Google Sheet.18. Confirm by 5pm if PICKUP hasn’t happened, ask them to DROP OFF and raise an escalation with ShipRocket & Courier Team.19. Have Warehouse update inventory tracker as well.20. Have 30 min Handshake Call and discuss all issues for the day.21. Fulfill all the orders shipped and update the PS tracker

Élanstreet.com is online shopping e-commerce portal for personal styling services.Key Responsibilities (Customer Support):Primary responsibility is to take inbound calls/emails and resolving customer queriesResolving the escalations raised by customer support /operations teamCoordinating with internal teams in resolving customer queriesCoordinating with customers and convincing customers to accept alternates given by the procurement team on unavailability of stock which customers orderedOut calling customers and keep them informed the status of the stock if there is any delay.Out calling customer for manual order confirmations (COD).Online chat support on a software called Zopimto assist the customers and to help them and get it resolved as per their queries. Key Responsibilities (Order Management):Catalogue/Products uploading on the backend and arranging them in sequence to get the products live on Website.Order Creation – Placing orders on a software called MagentoOrder Modification – Modifying existing ordersOrder Fulfillment – Coordinating with Vendors in fulfilling the orders3PL Escalations – Coordinating with 3PL on delay in deliveries, Reverse pick-up and ensuring shipments deliver on timeCoordinating with vendors for any returns and replacementCoordinating with finance & accounts team regarding refunds and ensuring refunds arranged for cancellation/alterations done on prepaid ordersHandling Admin activities.Interviewing the candidates as per the requirement.Social Media Marketing: Posting ads on Twitter, Facebook, Google + & Linkedin.