Madhuri Jaikumar Email & Phone Number

Surry Hills, Nsw, Au

Surry Hills, New South Wales, Australia

Helping the CS GTM motion improve their performance through tools and processes to improve efficiency and grow revenue.

Surry Hills, New South Wales, Australia

Key Achievements:>> USAGE PROXY MODELLINGBuilt a usage proxy model based on a two-variable approach of tables occupied & orders placed per table for the Customer Success team to identify & action key accounts that have value potential>> CHURN RISK REGISTERImplemented a Churn risk tracker that currently tracks, reports & mitigates churn on key accounts a) Identified by the customer success team as a churn risk & b) Data-led insights on dormant accounts that are at risk of churn across the SMB-Enterprise segments>> WEEKLY & MONTHLY INSIGHTSBuilt a scalable insights document that tracks the performance of the entire GTM function, identifying key areas of progress + gaps and course-correct, where necessary>> KEY ACCOUNTS HEALTH SCORESBased on key layers of Usage, Engagement & Contact, this area focuses on providing a specific layer of insights to the customer success team on how to navigate through key accounts to improve performance & mitigate churn

Australia

Key Achievements:>> MIGRATION FROM TABLEAU TO METABASESuccessfully identified and migrated key dashboards and reporting cadences into our internal + external tool Metabase, saving the team a considerable cost of tool usage >> PRODUCT ANALYTICSTook over the product analytics function, working with the product managers & squads on adoption, performance and tracking of new product features implementations>> MENTORING THE TEAMWorked on building and developing the skill sets of the Data team

Surry Hills, New South Wales, Australia

Key Achievements:>> VENUE SEGMENTATIONBased on a two-variable model that looked at the turnover + product usage to cohort our existing base into more actionable cohorts to improve the potential>> DATA PACKSBuilt from scratch, we currently send a Python-based HTML script to the venues along with the weekly data packs. This is a visual one-page representation of the venue’s performance for the week, to give high-level information to the decision-makers of their business>> ENTERPRISE PAYBACK MODELModelling a use case for Enterprise groups to validate the contract terms and identify a reasonable payback period to overcome our costs missed in year 1

Sydney, Australia

Sydney, Australia

Financial Planning and Reporting for Head Office: Preparing and maintaining Books of Accounts for the Head office, managing budgets for Marketing of Franchisees, Business Development, International ventures and presenting statements with Feedback commentary on a monthly basis for future Finance Planning and Analysis.Statutory Tasks: Finalise Accounts and collaborate extensively with Auditors for IAS & BAS preparation. I work on minimising Tax Liability by streamlining the process and adhere to a Corporate Tax Planning schedule, to ensure low interference with Cash Flow for the business.Payroll: Prepare and manage fortnightly Payroll for Salaried Staff for the HO & HO owned stores across Australia. Support outsourced Payroll during alternate fortnights for casual staff by helping finalise Timesheets. Calculate Payroll Tax for NSW & QLD monthly, and help finalise quarterly Superannuation payments. Also, engage with iCare for Workers Compensation related incidents for the Casual Staff. Franchisees & Royalties: Adhoc audit of Franchisee accounts to ensure efficiency is maintained. Also, have streamlined a process to calculate weekly Royalties to be paid by the Franchisees on the Revenue earned. Weekly Restaurant Reconciliations: Prepare weekly reconciliations and checks on the Hotsheets provided by the stores to the Bank statements to ensure maximum accuracy. Audit and probe any discrepancies convert to action items to solve to achieve efficiency. Preparation of COGS reports, stocktake, vendor management, supplier management, etc.Labour Reconciliations: Considering the highest cost for any hospitality business is its Labour, constant checks are made to ensure that the Labour Costs are managed efficiently and rosters are reconciled with Acutal Cost incurred. Administrative & Secondary Activities: Credit Card reconciliations, Weekly vendor/ creditor payments, Bank reconciliations, Rebates, Payroll Tax, Cashflow Planning, ERP & General Ledger management.

Sydney, Australia

* In charge of currently building a partnership base for Launch and Entry into Newcastle, NSW. * Conducting extensive market research of the data provided from different avenues and filtering out the valid potential partnership possibilities in Salesforce. * Strategize with potential SMB partners and accommodate them onto the UberEATS platform.

Sydney, Australia

* CASH MANAGEMENT: Forecasting the cash inflows and outflows to ensure that there is a constant availability of funds for periodic and sporadic purchases of software or materials, payment of wages and meeting day-to-day expenses via Petty Cash. * DATABASE MANAGEMENT: Ensuring that all the Financial data of the company is up to date on Tally and other software that aid the smooth provision and handling of supporting data; And help with providing the necessary reports and statements.* INVOICE AND BILLING: Ensuring that the invoice goes out on time to the client and management of these invoices and bills. Also in charge of client communications from the viewpoint of payment collection, Point of contact for all Finance activities.* MANAGEMENT REPORTING: Evaluation and provision of all necessary Financial Statements and reports to help aid in planning and feedback control. Other reports would include preparation of a Dashboard, Variance Analysis, Internal Audit, Cost Control, Ratio Analysis, etc. Also in charge of budget creation, budgetary control and Cost Analysis.

Bangalore

Worked as a Financial Budget Analyst, and was involved in creating a program to optimize the budget recording technique. Was also part of the Budget Reconciliation and Review team where we reviewed the accounts of top partners, and reconciled their budgets

Bengaluru Area, India

Worked as a Subject Matter Expert providing valuable inputs to the Quality Assurance team that was in charge of Product Performance Testing with a high success rate on timeline adherence. The profile also involved me working as a subject matter specialized Trainer for the new batches that joined. Was extensively in Project management and best practices that helped deliver the tasks under me in a timely, efficient and a Cost-effective manner.

Advanced Diploma In Management Accounts, Accounting And Business/Management

Bachelor Of Commerce (B.Com.) Professional, Accounting And Business/Management

B.com Professional, with CIMA.

Cpa, Finance, Risk, Ethics & Governance, Leadership, Current Associate Member Of Cpa Australia