Madhu Sekhar Bandaluppi, Igbc-Ap Email & Phone Number

Hyderabad, Telangana, India

Oorja Energy Engineering Services Pvt Ltd is a leading provider of energy-efficient HVAC solutions in India. As the Business Development Manager, I am responsible for achieving sales targets by developing strong relationships with key stakeholders in the energy industry, including government agencies, architects, builders, MEP consultants, and industrial customers. I engage with clients to understand their energy efficiency challenges and design the most appropriate solutions to achieve their targets while ensuring the required return on investment. I manage the implementation of HVAC projects utilizing cutting-edge technologies such as Radiant Cooling and Heating, Geothermal Cooling and Heating, Radiant Panels and Baffles, Chillers, Heat Pumps, and Evaporative Cooling using Multistage Cooling Towers. I also work closely with stakeholders to implement green building practices and achieve net-zero energy buildings, providing expert advice and solutions for integrating sustainable HVAC systems into new and existing structures. Additionally, I promote and implement heat pump and waste heat recovery projects to eliminate the use of fossil fuels for industrial heating requirements, leading efforts in de-carbonizing industrial processes by providing innovative heating and cooling solutions. I have also introduced and spearheaded the revolutionary concept of Cooling as a Service (CaaS) in India, developing business models and strategies to facilitate its adoption and offer clients cost-effective and sustainable cooling solutions.

Hyderabad, Telangana, India

TORO WATT India is a clean-tech company that offers innovative and sustainable cooling solutions. As a Consultant, I developed and executed a comprehensive India Entry Strategy tailored to the unique market dynamics and business environment. I designed a robust Go-to-Market Strategy, focusing on market segmentation, targeting, and positioning to maximize market penetration and growth. I identified and forged strategic alliances with suitable manufacturing, marketing, and Supply Chain Management (SCM) partners. I explored diverse applications of the TORO platform in Transport Air conditioning, Agriculture, Data Centers, and Atmospheric Water Generators. I advocated for the adoption of Not-in-Kind Technologies in Space Cooling as outlined in the India Cooling Action Plan (ICAP) Report, promoting sustainable and eco-friendly cooling solutions. I also spearheaded the introduction and market positioning of innovative products such as Air Ambiators and Bio-climate Air Conditioners in the Light Commercial segment, creating a business model focused on sustainability and profitability.

Vijayawada Area, India

As a Principal Consultant at NISG, I contributed to enhancing the efficiency of the private sector while ensuring accountability in public governance. My role involved strategic advisory services aimed at improving government operations through innovative public-private partnerships. Andhra Pradesh Innovation Society (APIS)In my capacity as Associate Director at APIS, I focused on startup support and development. I worked closely with registered startups to achieve business excellence through strategic guidance and financial assistance for developing Proof of Concepts (PoCs). My efforts included evaluating and approving financial support, monitoring PoC progress, and facilitating networking opportunities with venture capitalists to promote innovation and entrepreneurship. Andhra Pradesh Information Technology Academy (APITA)As the Director of Promotions, I was part of the Chief Minister’s core team, bridging the gap between industry and academia. I developed strategies to enhance collaboration between educational institutions and industries, promoted the "LEAP" initiative to create employment opportunities for 20,000 youth, and organized various events to facilitate interactions between employers and job seekers. My focus on stakeholder collaboration fostered strong relationships with industry leaders and academic institutions, enhancing the quality of educational programs. Through these roles, I have consistently demonstrated my commitment to driving innovation, enhancing operational efficiency, and fostering collaboration between government and private sectors to create sustainable employment opportunities.

Hyderabad Area, India

At Jayanthi Sreejeevika Foundation, I embraced my aspiration of becoming a social entrepreneur, leading operations from May 2017 to March 2018. My primary focus was on developing innovative programs aimed at enhancing community health and education, aligning with the Sustainable Development Goals (SDGs). Integrated Medical Awareness Program (I-MAP)I conceptualized the Integrated Medical Awareness Program (I-MAP), a comprehensive initiative designed to encompass all fields of medicine. This program aimed to educate communities on health issues and promote preventive care, fostering a healthier society. Health and Environmental SustainabilityI worked towards the HE (Health, Education) and HER (Harmony, Environment, Resources) framework, promoting sustainable development practices. This holistic approach emphasized the interconnectedness of health, education, and environmental stewardship, aiming to create a sustainable future for communities. Team Training and DevelopmentRecognizing the importance of a well-prepared team, I trained a dedicated group of 40 individuals on ethics and operational robustness. This training was essential to ensure that the NGO's operations were conducted with integrity and efficiency, enhancing our overall impact. Challenges and LearningsDespite the innovative vision and groundwork laid for I-MAP, the initiative faced challenges in securing the necessary funding and resources. I learned that such ambitious concepts require significant time and investment to fully realize their potential. This experience reinforced my commitment to social entrepreneurship and highlighted the importance of resilience and adaptability in the face of obstacles. Through my tenure at Jayanthi Sreejeevika Foundation, I gained invaluable insights into the nonprofit sector, developed strategic operational frameworks, and fostered a culture of learning and ethical practice, all aimed at driving meaningful change within the community.

Hyderabad Area, India

Carrier Air-conditioning and Refrigeration Ltd is a global leader in HVAC & Refrigeration. As the Deputy General Manager - After Market for South India and Sri Lanka, I managed the P&L for the After Market business, contributing ~INR 40Cr in billing and collections while achieving financial targets and YoY growth, ensuring sustained profitability. I enhanced customer satisfaction among customers by ensuring high service quality and timely support, reducing warranty costs and improving parts availability. I handled a diverse range of products including Windows, Splits, Cassettes, Ducted, Packaged ACs, VRF, Reciprocating, Scroll, Screw, and Centrifugal Chillers, as well as Air-cooled and Water-Cooled Chillers, promoting renowned brands such as Carrier, Toshiba, and Totaline. I led a team of 7 Branch Managers and 40 Engineers, fostering a collaborative and high-performance culture, and managed around 100 Sales and Service Dealers (SSD), 10 Service Franchisees, 20 Contractors, and 200 Retailers for parts. I successfully managed key accounts including Wipro, Infosys, TCS, and L&T, ensuring top-notch service delivery, and executed several major projects, including chiller installations at Chennai Airport, TRIL Info Park, Lulu Mall, TCS, and Infosys. I have contributed to energy savings through retrofitting and energy upgradation projects. I achieved the Net Inventory Turn Over (NITO) targets for the spare parts business, optimizing inventory levels and reducing costs. I have maintained compliance with all mandatory EH&S standards, achieving zero accidents. During my tenure while piloting the ACE (Achieving Competitive Excellence) continuous improvement tool, I have earned Silver Certification for the region.

Coimbatore, Tamil Nadu, India

Hindustan Coca-Cola Beverages Pvt Ltd is a global beverages company. As the Manager-Cold Drink Equipment, I was hired to spearhead a new strategic move, establishing a new vertical for "Sales Generating Assets" (SGAs). I founded and developed the Cold Drink Equipment department, managing over 10,000 coolers and 500 fountains. I collaborated with major OEMs such as Western Refrigeration, Frigoglass, and Everest for the design and supply of coolers, ensuring optimal design, procurement, and deployment to maximize sales and customer satisfaction. I was responsible for the complete placement, tracking, and upkeep of SGAs with the support of distributors and direct technicians, implementing effective tracking systems to monitor their performance and condition. I managed the call center for efficient call management, ensuring prompt response to service requests and maintenance issues, and streamlined communication and service processes to enhance customer support and equipment reliability. I tracked sales volumes per outlet to assess the impact of SGAs on sales performance, achieving prime positioning for coolers and high RED (Right Execution Daily) scores to ensure optimal visibility and accessibility of products.

Chennai, Tamil Nadu, India

Blue Star Ltd is the oldest air-conditioning company in India. As the Service Head - OEM Service (All India), I oversaw All India Service operations for process chillers catering to OEMs such as Phillips, Siemens, L&T, and Motherson Sumi, and managed service operations for bulk milk chillers for cooperative societies and custom air-conditioning for defence vehicles. I ensured high levels of channel satisfaction for sales and service dealers across South India, maintaining strong relationships and providing consistent support while resolving issues promptly. I managed the P&L for the service business across refrigeration and air-conditioning products, including chest freezers, coolers, residential ACs, and cold rooms, achieving financial targets and driving profitability and growth in the service segment. I delivered exceptional service for a range of products, ensuring minimal downtime and high customer satisfaction, and implemented efficient service processes and protocols to enhance service delivery and operational efficiency. I fostered strong relationships with key OEM clients, providing tailored service solutions and technical support to meet their specific requirements. I led and mentored a nationwide service team, promoting a culture of excellence and continuous improvement, and conducted training programs to enhance the technical skills and knowledge of service engineers and technicians. I maintained high standards of service quality, adhering to all regulatory and compliance requirements, and implemented best practices and continuous improvement initiatives to enhance service quality and customer satisfaction.

Coimbatore, Tamil Nadu, India

Voltas Ltd is a Tata Enterprise. As the Branch Service Head - Hyderabad Unit, I oversaw the supply and maintenance of coolers to key clients including PepsiCo, deep freezers to Amul, Dinshaw's, and HUL, as well as chocolate coolers to Cadbury and Nestle, ensuring timely and efficient delivery and maintenance of cooling equipment while meeting client expectations and service standards. I coordinated with the factory to provide quality feedback, ensuring continuous improvement in product performance and reliability, and acted as a liaison between clients and the factory to address and resolve quality issues promptly. I managed warehouse operations for parts replacement under warranty and Annual Maintenance Contracts, ensuring optimal inventory levels and efficient parts distribution to minimize downtime and maintain service quality. I handled a network of around 30 service dealers responsible for the maintenance and service of coolers, providing guidance and support to ensure adherence to service protocols and high standards of customer service. I maintained strong relationships with key clients, ensuring their cooling equipment needs were met with high satisfaction, and conducted regular reviews and feedback sessions to ensure continuous service improvement. I implemented best practices to enhance operational efficiency and service delivery, monitoring and analyzing service operations to identify areas for improvement and implement corrective actions.

Guntur, Andhra Pradesh, India

Pearl Beverages Ltd is a franchise operating bottling operations for PepsiCo. As the Market Equipment Manager, I initiated and developed the Marketing Equipment department to manage more than 8,000 coolers and 100 fountains, classified as Sales Generating Assets (SGAs). I partnered with major OEMs such as Voltas, Carrier, and Rockwell for the design, supply, and maintenance of coolers, ensuring the procurement and deployment of high-quality equipment to enhance sales and operational efficiency. I was responsible for the strategic placement, tracking, and upkeep of coolers and fountains with the assistance of distributors and service franchisees, implementing effective tracking systems to monitor their performance and condition. I introduced the innovative "Own Your Cooler" concept to reduce capital investment and enhance asset management, developing and implementing strategies to maximize the utilization and efficiency of cooling equipment. I coordinated with distributors and service franchisees to ensure the timely maintenance and servicing of coolers, minimizing downtime and ensuring continuous operation, and streamlined processes to enhance equipment placement and tracking, ensuring optimal performance and customer satisfaction.

Hyderabad, Telangana, India

Birla Yamaha Ltd is a Yash Birla Company. As the Sr. Engineer - Sales and Service, I achieved monthly billing and collection targets for portable generators and pumps, consistently meeting or exceeding sales goals and contributing to the company's revenue growth. I appointed and developed a new dealer network to expand market reach, conducting dealer account reconciliations to ensure accurate and timely financial management. I implemented various sales and promotional schemes to boost product sales, monitoring their effectiveness and making necessary adjustments to maximize impact. I conducted mobile campaigns to promote portable generators and pumps, enhancing product visibility and market penetration, and organized and participated in promotional events to engage with potential customers and dealers. I maintained strong relationships with dealers and customers, providing support and addressing queries promptly, ensuring high levels of customer satisfaction through effective communication and service. I analyzed market trends and developed strategies to enhance sales and market share, identifying new opportunities for growth and expansion.

Hyderabad, Telangana, India

During my tenure as a Service Engineer at The Scientific Instrument Co Ltd, from February 1994 to February 1997, I played a crucial role in managing service operations for a diverse range of optical instruments, including compound, stereo, and surgical operating microscopes, as well as advanced image processing systems from Leica. Service Operations ManagementI was responsible for overseeing the service operations, ensuring that all optical instruments were maintained to the highest standards. My role involved troubleshooting and resolving technical issues, thereby enhancing customer satisfaction and ensuring the reliability of the equipment. Installation and CommissioningI conducted the installation and commissioning of advanced optical instruments, ensuring they were fully operational and tailored to meet user requirements. My technical expertise during the setup process was vital in guaranteeing optimal performance and functionality of the equipment, which contributed to a seamless transition for our clients. User TrainingUnderstanding the importance of user competency, I delivered comprehensive training sessions on the operation and maintenance of optical instruments. I equipped users with the necessary knowledge and skills to utilize the equipment effectively and safely, thereby enhancing their confidence and operational efficiency. Annual Maintenance Contracts (AMCs)I executed Annual Maintenance Contracts (AMCs) to generate service revenue, providing regular maintenance and troubleshooting services. This proactive approach ensured the longevity of the equipment and sustained customer satisfaction, reinforcing the company's reputation for reliability and quality service. Through my experience at The Scientific Instrument Co Ltd, I developed a strong foundation in service operations management, technical training, and customer relationship management, all of which have been instrumental in my career progression in the engineering and service sectors.

Post Diploma, Plant Engineering Maintenance

Diploma, Mechanical Engineering

Ssc

Primary