Madhushree Agarwal Email and Phone Number

Developed predictive models and extract insights from statistical analysis of complex problems.- Designed a predictive model which determines the quality of a coupon and the propensity of it being clicked. Model being widely used across the company as RMN Index and for merchant coaching.- Part of the team that designed the first machine learning algorithm for RMN.Developed interactive dashboards, reports and templates for ad-hoc analysis and reporting

- Managed the Talent Analytics for the company-wide (~2000 employees) year-end performance appraisal for FY 2010-2011- Conducted statistical and objective analysis of the year-end performance data to ensure that the financial incentives were related to desired business outcomes, employee skills and valued behavior. The task was completed 2 weeks before what was expected. Received appreciation by Business Leaders; Template replicated for next years’ analysis.- Handled the research and data analysis for the Risk Based Attrition Mitigation project. Built models for predicting which high potential and high performing employees were at risk of leaving the company and built proactive strategies to reduce this risk

- Business partner for 300 employees in the Global Advisory Services, Global Compliance and Business Excellence groups- Provided comprehensive consultation to all levels of management and employees regarding a wide range of human resource activities which included – employee relations, conflict resolution, policy interpretation, performance management, employee and leadership development, change management, compensation, staffing, training & development, HRGIS, and International HRD

Title: Team Building for Knowledge Sharing- Conducted an assessment on team issues and motivation levels in the FA team and recommended ways to enhance knowledge sharing and continuous development amongst them

- Facilitated Corporate Relationships through various Placement and Non-Placement Activities, building mutually symbiotic relations between corporate and MDI - Member of the team which successfully organized and facilitated the Summer Placements for the Class of 2010-12

Title: Case Development on Sexual Harassment Cases in IT/ITES industry- Prepared a case with respect to real life legal issues regarding sexual harassment faced by the employees and the management in the IT/ITES industry

Title: Design of Induction Module and Training Program for Distributor’s Sales Representatives (DSRs)- Mapped DSR’s expectations vis-a-vis actual role performed (determined through field visits)- Conducted Training Need Assessment through interviews with ASMs and field visits with Sales Officers- Designed an Induction Module and a Training Program along with an Implementation Plan

Title: Leadership Development: Multi-Rater Feedback Using the Leadership Pipeline Model- Developed a Behavioural Competency Framework for a manager transitioning from a role of Manager of Managers to a Functional Manager, based on the model proposed by Ram Charan, Stephen Drotter and James Noel in their book “The Leadership Pipeline: How to build the Leadership Powered Company”- Developed a robust multi-rater feedback questionnaire based on the behavioural competency framework

Title: Talent Engagement in Retail Sector- Studied the different talent engagement strategies followed by Reliance Retail- Recommended strategies for overcoming gaps in the talent engagement strategies of Reliance Retail

Title: Refining KPIs of Sales Roles- Conducted a gap analysis of mid-year reviews of sales personnel on the basis of interviews and existing data- Refined KPIs of sales roles based on the gap analysis