Madhusudhan Ms Email and Phone Number

*Preparation of BEO- Banquet Event Orders and responsible for ensuring they are issued and distributed in a timely fashion.* Prepare all typed materials like proposals, contracts, change forms, and all other inter-departmental forms accurately.* Distribute Daily Events reports to ensure communication with all internal departments throughout the hotel.* Answer banquet and outdoor catering sales inquiries and route them to the appropriate sales manager for handling.* Monitor all correspondence to ensure it meets with Hotel policy and procedures.* Respond within 24 hours to any Group, checking space/rates in the system and communicating to the respective Manager for further follow-up.* Work closely with the Banquet Manager to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs.* Tour, inspect, and monitor banquet rooms and presentations.* Respond to requests for proposals for small meetings/events including set-up, food and beverage needs, rooms, and audio-visual needs.* Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. * Ensure accurate follow-up and communication both internally and to the guest/client.* Ensure that Opera Sales and Catering / Other Banqueting software are updated daily for all event space bookings.* Ensure that all accounts are properly updated in the banqueting system.* Ensure there are enough sales kits available for any customer visit.* Ensure feedback received from the host/guests is passed on to all departments.* Ensure a positive working relationship between all departments.* Able to generate various reports from Banqueting systems and Excel to track group and event revenue etc.* Maintain up-to-date activity and rate information for each account on the banqueting system.* Participate in daily business review meetings, sales meetings, and management meetings.

Responsible for all on-SiteOff-site group events, serve asliaison and contact person forcoordinating details of event withClint's, outside vendors, Eventplanners, and others involved inEvent.* Design and communicateRoom layouts and setrequirement for specialEvent.* Coordinating with alldepartments to succeed theEvent.

Specialized in F&B Sales and EventsDuties and responsibilities*Taking care of all restaurant reservations and MBOW Corporate Packed LunchBoxs.*Build and strengthen with existing and new customers to enable bookings, Digital promotions and, Sales calls.*Monitor same day selling procedures to maximize restaurants revenue.*Meet with the guest on an informal basis during meals to obtain feedback on quality of food and beverages, service level and overall satisfaction.*Working with the Hostess team to control and monitor restaurant reservation system and Maintain

*Food and beverage advertisement creation skills* Innovative food beverage department skills* Research on different types of Coffees * Home based Food and beverage Entrepreneurship development.*Project on different themes of restaurant in Banglore city*Customer relationship Management*Innovating different types of Mocktail

240 Rooms 7 Restaurants Large Banqueting Venue*Acquired proficiency in working in Culinary, Food & Beverage Services, Housekeeping, and Front office department *Received several appreciations from guests across the globe for the personalized service provided