Maintain effective stakeholder communication and engagement throughout the project. and opportunities for improvement. supporting the services/ teams through changes and achieving the best outcomes

Bounce (Metro Bikes), is an Indian origin transportation network company, and the only dock less scooter-sharing service in India. The company currently offers its dock less scooters for hire in Bengaluru while it operates in multiple cities across India where it offers docked scooters on rent. The company, headquartered in Bengaluru was started in 2014 as a luxury bike rental service, Wickedride. In 2016, they launched Metro Bikes, to provide last and first-mile connectivity to people looking to use public transport or for commuting within the city. In September 2018, after a beta stage, they renamed this service as Bounce and introduced a dock less, keyless bike-sharing service in the city of Bengaluru.I was part of ZUINK Smart mobility Solutions ( A sister concern of Bounce / Wicked Ride adventures services PVT LTD ) as Team Lead for ZUINK Partner support were I was taking care of ZUINK GO ( Power bank )and ZUINK EV ( Charging stations for Bounce electric scooters ) partners.

Gozo is a travel technology company revolutionizing how India travels by taxi between cities. We have an expansive network of taxi's that are used exclusively for outstation trips all across India. Our clients include business travelers, international visitors and corporate us

Treebo Hotels is an Indian budget hotel chain that operates on franchising. Treebo Hotels was founded in June 2015 as Zipotel by the IIT Roorkee graduates Sidharth Gupta, Rahul Chaudhary and Kadam Jeet Jain.Treebo Hotels won the award for the "Best Budget Hotel" category in the Lonely Planet Travel and Lifestyle Leadership Awards 2017.

It is an e-commerce company catering customers for their daily needs. It is an established company in Mumbai, Gurgaon, and Noida and now in Bangalore.Roles and Responsibilities : Direct involvement in managing the orders/requests placed by the customer and executing them. Direct interaction with the vendor to educate them, how can they be helpful in extending their services and how they would be benefited as well. Partially also involved in field work, where I would visit the vendor's place and educate him about LocalOYE and help him install the application. Involved in direct interaction with the vendor and the customer to make sure the orders/requests are accomplished with 100% compliance and satisfaction both sides. Overall being a bridge between the vendor and the customer to accomplish 100% C-sat from LocalOYE.

SGS is headquartered in Chennai India. Is primarily a business process outsourcing (BPO) service provider, we apply our award winning Six Sigma-based With 120+ clients, Sutherland serves the Technology, Telecom, Retail, Finance, Mortgage, Government, Insurance, Travel, Transportation & Logistics, Franchise, Real Estate, and Healthcare industries.Roles and responsibilities : Handled Operations initially as a “Sr. Consultant” (Process Couch) in Order Management Process. Heading a team of 22 ASR’s. I was promoted as “Lead Operations” for the same process taking into consideration of my Process knowledge and exceptional team management skills.I have also been the person in the underwriting team where, we have written the Process Policies and the flow of Process. I have also been the first leader ship team member to test the Process Application Platform tool.Accomplishments: I was selected for the Process Focus team where I had to mentor and train the new joiners and the member’s on “PIP” front. I also earned commendations from clients for deliverables that targeted desired goals of Clients and my Company.

Dell Inc. (stylized as DELL) was a multinational computer technology company based in Round Rock, Texas and, along with Dell EMC, is a subsidiary of Dell Technologies, one of the largest technology companies in the world with 138,000 employees. Dell manufactured, sold, repaired, and supported personal computers (PCs), servers, data storage devices, network switches, computer software, computer peripherals, high-definition televisions, cameras, printers, and electronics built by other manufacturers. The company was known for its innovations in supply chain management and e-commerce, particularly its direct-sales model and its "build-to-order" or "configure to order" approach to manufacturing—delivering individual PCs configured to customer specifications.Roles and responsibilities : Handling top priority orders and being a bridge between the Sales Team – Factory- and the Customers’ processing the orders placed through phone and Emails. I have been handling the customers’ in the verticals like, Hospitals, Educations Institutions and Government Offices in the US. I have been awarded for best performance.