Madhusudhan Reddy Email & Phone Number

14+ years of experience as a Senior Customs Business Analyst in IT Industry Verticals with Domain Expert, Implementation for Customs and Supply chain Software products.Primary experience is in Product Management, Service Management, business analysis, and business intelligence.Knowledge of Software Development Life Cycle (SDLC) methodologies such as Waterfall & Agile.Excel Expertise, Proficient in people management, with extensive experience in client handling and stakeholder management.Expertise in UAT planning, developing test cases, reporting, gathering, analyzing, and documenting business requirements.Service Strategy and Design | Solution-Shaping, and Planning | Business AnalysisGathered, synthesized, and prioritized requirements using interviews, document analysis, requirements workshop.Created User Stories, Business Requirements Documents (BRD), and responsible for translating BRD into functional specifications and test plans for multi-million dollar Application Outsourcing opportunities across diverse geographies and domains.Closely coordinated with both business users and developers for arriving at a mutually acceptable solution.Conducted DEMO sessions to define the project and to reduce the time frame required to complete deliverable's.Developed and owned end-to-end transition solution elaborating the transition timeline and milestones.Understanding the client’s business and suggesting the client the best possible IT solution.Converting the client’s business requirements into technical deliverable's.Building a client relationship by providing business solutions and responding to client requirements as specified as CR/PR(Change Request/Product Requirement).Documentation of all the involved project steps including the Wire frame Diagrams and Release Documents.Analytical and quality-oriented professional with exceptional communication, presentation & resource management skills.Have worked on end to end implementation, Application Integration & Cloud migration(AWS)