• Identified opportunities for expanding services with existing clients and securing new client accounts. • Participated in industry conferences and networking events to promote the agency and its services. • Developed and maintained relationships with to understand their hiring needs and business goals. • Provided timely updates to clients and addressed concerns if any. • Collaborated with clients to create tailored recruitment strategies that align with their requirements. • Advised clients on salary benchmarks, market trends and best practices in tech recruitment. • Conducted screening thorough virtual interviews to assess candidate skills, experience, and cultural fit.• Utilized various platforms and networks to identify and engage top tech talent. (Linkedin, PeopleGPT, Indeed etc.)• Worked closely with internal recruitment team to ensure alignment on client expectations and timelines. Facilitated communication and collaboration between team members to enhance efficiency. • Assisted clients in negotiating contracts and agreements with candidates while ensuring compliance with recruitment policies and regulations. • Educated clients on the recruitment process and tools used by the agency. Provided guidance to the clients throughout the hiring process.• Kept track of recruitment metrics and sales metrics to assess effectiveness and make improvements. • Leverage Lusha to generate leads, email writing and email scheduling to prospects. • Conducted discovery calls and deliver engaging presentations to generate interest and promote awareness of our services.• Stayed updated on industry trends, competitor activities and emerging technologies to better serve clients and candidates. • Shared insights with clients to help them make informed hiring decisions. • Proficient in leveraging tools like Hubspot, Bullhorn, PeopleGPT, Apollo, Lusha, Linkedin Talent Insights.

• Conducted full-cycle recruiting including sourcing, screening, and hiring top notch technical talent for positions in the IT domain. • Collaborated with hiring managers to identify and understand job requirements and develop effective recruiting strategies.• Managed candidate pipeline and provided regular updates to hiring managers. • Conducted phone/virtual interviews to evaluate candidate skills, experience and fit for the role. • Negotiated salary and benefit packages and extended job offers to selected candidates. • Utilized various sourcing methods such as job boards, social media and referrals to identify potential candidates. • Maintained a database of candidate information using Applicant Tracking system (ATS) • Developed and maintained relationships with candidates to build a strong talent pool. • Utilized HubSpot to manage inbound leads, track sales progress and close deals. These leads brought the accounts/clients for recruitment. • Increased sales revenue. • Built strong relationships with clients and provided exceptional customer service. • Conducted discovery calls and gave presentations to increase interest and awareness of services. • Collaborated with team members to improve sales processes.

• Responding to customers’ requests regarding products/services and company information via email and calls• Resolving customers complaints regarding services by determining the root cause, selecting the best solution, expediting correction or adjustment, and following up to ensure resolution• Maintaining financial accounts by processing customer adjustments • Developing sustainable relationship with customers• Consulting with internal departments and outside parties to resolve discrepancies and create effective solutions• Cultivated customer loyalty, promoted repeat customers and improved sales • Getting renewals done prior to the contract end date, to increase the retention rate, and upselling while renewal to increase revenues per customer • Retention of existing customers by persuading them to reconsider cancellation• Reporting suspected fraud to management • Communication of new products/services to customers• Identifying and highlighting the company's unique selling point on each customer interaction• Conducting competitor and market research to update the management on competitive threats and market trends• Maintaining the CRM on a daily basis, updating every customer interaction in CRM and adding opportunities for effective follow up

• Managing a portfolio of accounts to achieve long term success• Retention of existing clients• Developing positive relationships with clients• Used direct methods such as cold calling, face to face meeting and indirect methods such as social selling and networking to clients within the assigned territory• Driving the entire sales cycle, from initial customer engagement to closed sales• Consulting with prospective clients on business challenges and requirements, and on the range of options which can be offered • Account management• Getting renewals done prior to the contract end date, meeting the existing client once every month to do the account review, help him with any issues regarding the portal usage and presenting the monthly account review presentation to help him understand how can we work together to get better results • Drafting and delivering proposals/contracts• Development and communication of new products to clients• Identifying and highlighting the company's unique selling point • Providing feedback to Sales management on ways to decrease the sales cycle, enhance sales and improve company branding • Providing feedback to Company management on market trends, competitive threats• Recommending diversified range of solutions to the clients • Resolving conflicts and providing solutions to clients in a timely manner• Participation in weekly and monthly sales meeting • Maintaining the CRM on a daily basis, updating everyday Sales report in CRM and adding opportunities for effective follow up • Ensuring timely payment collection• Attend relevant networking events

• Meeting new potential clients by networking, attending industry events, conferences, trade shows etc. • Locating and proposing potential business deals by contacting potential business partners, discovering, and exploring opportunities • Researching prospective clients in targeted markets, pursuing leads and following through to a successful agreement • Closing new business deals by coordinating requirements, developing, and negotiating contracts, and integrating contact requirements • Cold calling when required • Identifying trendsetter ideas by researching industry and related events, publications, and announcements • Staying up to date on corporate competitors • Protecting organizations value by keeping information confidential • Updating job knowledge by participating in educational opportunities, reading professional publications and maintaining personal networks• Arranging business meetings with prospective clients • Handling objections by clarifying and working through differences to a positive conclusion • Communicating new product developments to prospective clients • Overseeing the development of marketing literature • Collaborating with design and sales team to ensure that requirements are met • Maintaining relationship with current clients • Keeping record of sales, revenue, invoices, etc. • Identifying and highlighting the company's unique selling point • Providing feedback to management and after sales support to clients • Developing entry level staff into salespeople• Recommending diversified range of solutions to the clients • Participation in monthly sales meeting and presenting a monthly sales activity report

•Meeting new potential clients by networking, attending industry events, conferences, trade shows etc and turning them into business •Identifying the decision makers within the clients company •Lead generation and cold calling when required •Relationship building with new and existing clients •Planning and preparing presentations •Setting up meetings with clients •Devising the pitches •Developing proposals according to the clients needs •Participation in pricing the services •Handling objections by clarifying and working through differences to a positive conclusion •Presenting new products and services for client retention •Working with technical staff and the other team to meet the clients needs •Participation in weekly meeting with senior management to discuss the business trends in order to develop new services and distribution channels •Presenting a monthly Marketing plan which includes the campaigns and services that lead to an increase in sales •Identifying and highlighting the company's unique selling point •Submitting a weekly progress report •Market research to get a fair knowledge about the competitors •Adding the accurate data to the CRM along with the notes as the sale progresses towards closing •Meeting the monthly sales targets •Working with Marketing team to ensure that the deadlines are met •Giving business development training to my team •Assisting in content writing for social media, marketing collateral, flyers, emailers etc •Providing management with feedback •Price negotiation•Regular follow ups with clients •Participation in monthly sales meeting and presenting a monthly sales activity report

generating the right leads, calling the clients, meeting the to give the company presentation & discuss further, follow ups, closing the sales. Retainging the existing clients, content writng, drafting agreements and business emails, networking.

•Handled correspondence with exporters & importers•Content writing for website, brochures , adverts and catalogs •Drafting & sending business proposals to prospective clients•Making product catalogs•Presenting a monthly marketing plan •Participated in trade exhibitions, introduced the business and got potential clients •Researching for related web portals and updating products there to get more clients and to create more brand awareness•Making commercial invoice & packing list for orders•Keeping the stock count, maintaining the record of negotiated prices from all importers•Answering all customer queries on different portals about the products

•Building and maintaining good PR with guests, media and corporate clients•Visiting corporate clients for cross promotional ventures•Devising a monthly PR plan including strategies, goals and action plan •Submitting a monthly PR activities report at the end of the month to highlight the results of its PR plans execution •Presenting effective PR & Marketing strategies •Content writing for all the advertisements, website, Facebook, Newsletter, flyers etc•Writing taglines for each new segment •Writing effective press releases •Presented media relations strategies to get high level placements in print, broadcast and online media, e.g. set number of vouchers for free dinners & lunches against free space in newspaper for advertisement, discount on rack rates against discounted rate for ad placement etc •Organizing and holding events with media coverage, e.g. Basant festival, Afghani food festival, Musical concert, Match screening, Movie Night, Community Service, Iftar cum Qawali Night, Annual Employees day, Valentines Masquerade ball, New Year Party, Fashion shows, Musical gigs , co-branding events, press conferences etc. •Maintaining existing media relations and cultivating new contacts with business and media industry •Website re-designing and using featured applications on FaceBook in coordination with the company’s digital media agency. •Coming up with effective methods of increasing facebook likes & engaging the right audience.•Coordinated all public relations activities •Managed media inquiries and interview requests •Supervised the social media team to engage audiences on facebook, twitter, you tube •Seized opportunities for partnerships, sponsorship and advertising on an on going basis •Holding launches for new additions to business, e.g. Tea-off’s launch, Sunday Fiesta’s launch, Launch of Theme Nights, New Restaurants launch, Executive Wings launch etc. •Creating yearly promotion & events calendar

•Handling inbound calls within wrap up time. •Solving customer queries & taking their feedback •Following customer service standards •Handling outbound calls using an effective sales pitch •Meeting the monthly sales target •Presenting monthly sales reports •Supervising & giving mock calls for training purposes of new hires

Presenting a quarterly & monthly events calendar Planning & coordinating all the events Propose ideas to provided services & event quality Organize & manage all event details such as decor, catering, entertainment, location, invitee list, special guests, equipment & promotional materials etc Specify staff requirements & coordinate their activities Coordinate with marketing to promote & publicize event Pro actively handling any arising issues & troubleshoot any emerging problems on the event day Conduct pre & post event evaluations & report on outcomes