Madilyn Fox Email & Phone Number

Chandler, Arizona, Us

• Connect individuals and families to appropriate services by developing rapport, identifying their needs, and communicating the benefits of Embarks programs and services • Recruit appropriate prospects utilizing a needs assessment to support members to participate in programs. • Utilize variety of technology-based platforms for outreach programing content to include, Zoom, telephonic services and social media to ensure seamless member experience.• Provide daily notes into Salesforce to run appropriate reports, interactions and provide timely follow-up with program members to ensure effective customer experience.• Cross collaborate with other programs to support clients in transition to other levels of care and increase likelihood of retention of clients.

Louisville, Ky, Us

Excelled as lead server through customer focused attention to detail and focus resulting in achieving top server status for the region for multiple quarters.Utilized active listening, adaptability, and decision-making skills in order to provide excellent customer service.Helped co-workers in creating work related daily, weekly, and monthly goals through tracking personal sales and goal sheets.

Greeted guest and helped determine what drinks were of interest to them Handled cash, credit cards, and debit cards Counted money at the beginning of every shift and made sure there was adequate change in the cash drawer

Mentored and counseled young adults on and off the court ensuring they improved as athletes, students, and citizens through a focus on goal driven outcome. Taught relaxation and visual techniques like intentional breathing to help with anxiety and frustration in both practice and game situations. Created trusting relationships with players and families by making myself available to questions and outside training, coordinating tournaments, and creating practice plans according to my personal team goals and the goals of the players.

Doctorate, Occupational Therapy/Therapist

Bachelor'S Of Science, Counselor Education/School Counseling And Guidance Services