Howdy! You'll find my employment history below but I thought it would be fun to include some more insight into who I am as a person: - I'm a quick learner and I'm always eager to learn more. Like the time I found out I really liked photography and then decided to help shoot an entire wedding on Manual mode. That was fun. - I'm committed to providing high-quality work. My work ethic is a huge part of who I am, in all parts of life. I like taking the extra time and asking the extra questions to help a project go from "we got it done" to "wow, we really did that." - I'm a team player that also has interpersonal skills so that my team actually likes working with me. I continue to be humbled by the encouraging emails, messages, and recognition that I receive from my clients and co-workers alike. I hope this gave you a little insight into who I am and why I work the way I do but if you need to know more, my inbox is open!
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Account ExecutiveSkedSan Antonio, Tx, Us -
General ContractorPriority Contracting And Roofing May 2022 - PresentSan Antonio, Texas, United States -
Inside Sales Specialist (Admissions Counselor)Pearson Accelerated Pathways Apr 2020 - Jan 2022San Antonio, Texas, United States- Build and manage a mature pipeline of 150+ active leads- Top Average Sales Price ($2,500) within the entire company (both B2B and B2C channels) for two years running- Consistently collaborate with SMEs in other departments in order to produce up-to-date and cohesive student experience - Focus on building strong relationships with customers
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Customer Success (Enrollment Specialist)Lumerit Education Feb 2017 - Sep 2019San Antonio, Texas Area- This was a fast-paced start-up environment - Worked with cross-functional teams and SMEs to build content for student journeys and crafter customer personas - Handled avg. $2M in renewals each year - Onboarded and trained 1 additional representative (we were a two-person team) -
Lead Qualification Specialist (Call Center)Lumerit Education May 2016 - Feb 2017San Antonio, Texas Area- Focused on strong conversion rate for the team. We consistently hit 40% year over year growth - Acted as Team Lead, assisted in onboarding and training 6 representatives total - Pioneered enablement functions for this team, built an onboarding course and training materials from the ground up
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Customer Service RepresentativeLumerit Education Sep 2015 - May 2016San Antonio, Texas Area- Focused on customer loyalty - Critical issue handling; analyze, qualify, and escalate customer requests to appropriate teams or individuals- Demonstrated experience working collaboratively across internal departments - specifically product, marketing and customer success teams- Handled avg. 80-100 contacts through emails/calls per day
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Student AmbassadorCollegeplus Mar 2015 - Sep 2015- Speak as a representative of CollegePlus- Volunteered to run convention booths - Coordinate team meetings with other Student Ambassadors
Madison Baldridge Education Details
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Communication
Frequently Asked Questions about Madison Baldridge
What company does Madison Baldridge work for?
Madison Baldridge works for Sked
What is Madison Baldridge's role at the current company?
Madison Baldridge's current role is Account Executive.
What schools did Madison Baldridge attend?
Madison Baldridge attended Thomas Edison State University.
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Madison Baldridge
Graduate Student At The University Of Southern Mississippiappalachian State University AlumniBrevard, Nc -
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