Madison Brant Email & Phone Number

• Reception duties, including but not limited to: scheduling and checking in patient appointments, answering and making phone calls, scanning and faxing documents, transcribing medical notes, preparing spreadsheets.
• Prepare clinic charts and maintain physician client lists through daily audits.
• Ensure all reception and sanitary supplies are adequately stocked and re-ordered in a timely manner and submit maintenance work orders as needed.
• Enter and update patient information into the EMR as needed.
• Maintain staff attendance board and complete afternoon safety check-ins.
• Handle the documentation and flow of daily clinic activities.

• Executive administrative support to the Director and Assistant Directors of Operations.
• Complete and post daily data reports for various treatments and procedures including patient compliance, treatment frequencies, and clinic inventories.
• Maintain compliance throughout all clinics with daily, weekly and monthly audits, including but not limited to: flagging, consolidating, and rectifying errors in operational procedures, payments, patient files, health.
• Liaise with all clinics and departments through phone, video and email correspondence.
• Additional tasks: complete daily opening schedules for all clinics; collect and submit information for payroll; weekly inventory submission, etc.
• Front desk reception duties, such as greeting guests, answering phones and booking appointments, as needed.

• Contact point via MAXIMUS Canada for the 2021 federal election.
• Successfully demonstrated professional etiquette through a high attention to detail, the ability to multitask under pressure, and maintenance of client confidentiality.
• Answered client inquiries through research and appropriate call escalation.
• Completed data entry, inquiry logs, reports on inquiry trends and weekly schedules.
• Operated multiple software programs simultaneously, e.g., Cisco Finesse and Jabber, Excel, Inquiry Resource Centre, etc.
• Formed excellent client rapport by providing quick, effective, and people-oriented service.

Toronto, Ontario, Canada

• Facilitated language classes for 12-20 adolescent and teenage students.
• Planned and executed lessons for various CLB levels within PBLA guidelines.
• Adjusted learning materials in real time to accommodate multi-level learning.
• Reported student progress to the full-time homeroom teacher.
• Created a safe, open and welcoming learning environment for newcomers.

Etobicoke, Ontario, Canada

• Hired as Team Lead and successfully managed staff of 1-3 through daily tasks.
• Responsible for holding company keys to access monies and open and close the store.
• Completed opening and closing cash counts, payroll, and weekly audits.
• Performed transactions quickly and efficiently using a POS system and handling cash.
• Assisted with shipping, receiving, tagging, and replenishing stock.

Diploma, Office Administration - Health Services

Activities and Societies: Future Ready Premium Microcrediential Program, Career ServicesGained knowledge of medical terminology and.

Graduate Certificate, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Activities and Societies: Peer TutorEducated in various teaching methodologies, language analysis, and cultural sensitivity. Developed a.

Bachelor'S Degree, English Language And Literature

Activities and Societies: English Students' Association, Creative Writers Club, Conversation Partner Program, BrockU Talks, Peer.