- Lead a team of task associates - Assist with attracting, hiring, and training of new employees - Analyze daily to yearly business analytics to ensure goals are met or exceeded- Optimize my team by assigning tasks based on strengths - Create reports for loss prevention situations including but not limited to, theft, organized retail crime and, counterfeit and money fraud- Maintain inventory accuracy through adjustments, cycle counts and, product handling. - Created a training manual for new hire associates with quick reference guides for all aspects of their role- Plan, prioritize and lead planogram and Ad sets for entire store - Daily operations procedures within a retail environment

- Performed creative merchandising to drive sales and ensure full product visibility - Managed daily operations of the store including opening and closing procedures, guest servicing, stocking, and leading a team- Organized, set up, and ran events at the store including donations to non profits and well as activities and events geared towards children and families- Lead execution and maintenance of all company merchandising and operational standards- Fostered an environment of growth through performance coaching and goal setting

- Monitor inventory on sales floor and within stockroom - Performed all opening and closing procedures within the store including reporting of discrepancies and errors. - Scheduling for entire staff- Troubleshooting within both hardware and software of mobile devices, car attachments, wireless networks and more- Assisted with the setup of new devices ensuring functionality and quality - Direct Sales

- Lead a team of cashiers - Handle customer complaints and provide solutions- Running special events for holidays- Assisted with planning of special events- Processed orders in store - Ran opening and closing procedures of 10+ cash registers including using a cash recycler and reporting on discrepancies- Volunteered with many opportunities alongside my team

- Assist wherever needed throughout the entire store- Set sale prices factoring in profit margins - Planogram sets and audits- Price change- Product quality checks- Task oriented processes

- Process credit/debit card applications- Cash handling - Customer Service