Madison Conley Email and Phone Number

• Execute day-to-day operations to support the marketing and sales teams• Support customer retention efforts through various tasks such as sending samples and collateral to current distributorship, analyze and summarize client feedback• Assist with new business development efforts through research of potential clients, social and industry trends, and contact list creation for the sales team to bring awareness into the company’s new and existing market.• Create graphics for various marketing initiatives and campaigns

• Support account managers in completing their day to day tasks including sending out 600 plus renewal letters, daily check of insurance ID cards to ensure the correct information is displayed for 20+ account managers• Completed an invoice project where we sorted through accounts returned invoices, checked in our client portal to see if the account had outstanding balances, turned off paper invoices for the accounts that were up to date on payments. Saved the company thousands of dollars in paper and time• Work with Humana team to assist on their new product configuration in which a copay refresh was installed to existing plans. Analyzed the data and was able to decrease the number of plans needing to be recreated from 2,000+ to under 500• Assist the account coordinators to supporting the account managers with implementations of client projects as well as helping solve client issues

• Create and develop 5-10 weekly social media posts for SUA social medias to help grow brand awareness as well as promote all athletic teams and individual players• Implement and lead the Student Athlete Leadership Team along with the Women of Will program for 40 female student athletes with an end goal of developed leadership skills and an end of the year community service project created and led by the student athletes• Communicate with the SUA community at a timely manner through social media for announcements such as game cancellations, game changes, score updates, etc. to keep SUA families up to date.• Curate, sort, and organize Excel workbooks containing various data for 500+ students

• Provide exceptional customer service• Take and deliver orders with accuracy, assist kitchen staff, buss tables, execute opening/closing duties• Set up, serve, and clean up for events• Assist in GolfPro Shop and driving range with golf carts, tee-times, and assisting customers

• Active member and Director of Membership Selection, responsible for leading the recruitment process efforts to ensure Membership Selection aligns with the Fraternity’s core values and policies and helps the chapter meet recruitment goals. Held a successful recruitment in September 2022, recruited 25 new members and hit chapter quota.

• Use Adobe InDesign to create graphics, record book pages, stat pages, and flip cards for 3-4 games a week for media, sponsors, and fans so they are easily aware of any outstanding stat or record as well as opposing teams’ information• Work in Adobe Photoshop/InDesign to create graphics and edit photos for player profiles and stories on gobearcats.com ranging over 16 different teams to provide bearcat fans with ripe content and ensure fans feel connected to the athletes• Take in-depth notes during games to help create detailed game recaps to post to gobearcats.com so fans can have insights and a different angle from what they watched

• Read through 20+ states Facebook pages to gather statistics and results from the previous weekend• Combined each states results to create one recap for the main Facebook page of One Nation to keep players and families updated and to celebrate and highlight the top teams• Designed graphics to include in the weekend recaps that highlighted first, second, and third place teams from the 15-20 different tournaments that took place each weekend

• Greeted and sat customers in a timely manner and managed a waitlist when necessary• Maintained a clean work environment • Assist with opening/closing duties• Assist servers when needed

• Created snow cones, handled customer payments, Kiosk inventory, and all opening/closing duties independently across multiple locations