Madison Devaughn Email & Phone Number

Atlanta, Georgia, United States

• Ensure timely arrival and flexible scheduling for up to 20 catering events per month for seamless event operations.• Manage catering logistics, such as assisting in setup and teardown to ensuring that supplies are properly arranged and themes are always adhered to, and to guarantee smooth transitions for successful events and high guest satisfaction.• Deliver exceptional guest service, creating memorable experiences and receiving positive feedback from venue.

Atlanta, Georgia, United States

Hostess• Greeted customers warmly, answered questions, and provided menu information, ensuring a welcoming atmosphere.• Maintained a friendly presence while multitasking tasks such as handling phone calls, reservations, and to-go orders.• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.Server• Significantly increased guest satisfaction and overall sales, achieved through effective team collaboration and service. • Utilized menu knowledge and multiple POS systems to manage orders, bills, and serve up to 80 meals per shift.• Demonstrated strong multitasking skills and attention to customer needs, enhancing service quality and hospitality.

Atlanta, Georgia, United States

• Assisted in coordinating personal and professional calendars, reducing calendar conflicts by 5%, while handling daily communication such as emails, calls, and appointments, resulting in a 98% response rate to clients within 24 hours.• Designed and established social media/company visuals achieving a boost in sales by 12% the first year with company. • Led the development of internal databases and records and overhauled our inventory system, resulting in increased accuracy and efficiency by 50% and a 6% reduction in supply and operational costs, giving the owner 10% more profit.