Madison Gresham
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Madison Gresham Email & Phone Number

Business Analyst, Customer Experience at Knoxville Utilities Board
Location: Knoxville, Tennessee, United States 7 work roles 4 schools
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Current company
Role
Business Analyst, Customer Experience
Location
Knoxville, Tennessee, United States
Company size

Who is Madison Gresham? Overview

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Quick answer

Madison Gresham is listed as Business Analyst, Customer Experience at Knoxville Utilities Board, a company with 423 employees, based in Knoxville, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Madison Gresham.

Madison Gresham previously worked as Ecommerce Director and Creator, Store Manager at Val'S Boutique Inc and E-Commerce Merchandising Analyst at Altar'D State. Madison Gresham holds Bachelor Of Business Administration (B.B.A.), Business Analytics And International Business, Gpa: 3.94 from University Of Tennessee-Knoxville.

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Email format at Knoxville Utilities Board

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Knoxville Utilities Board

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Profile bio

About Madison Gresham

Driven and motivated analyst that thrives in a fast paced and competitive environment. Proven record providing meaningful data insights to initiate process improvements and drive success. Strong data visualization and project management skills.

Current workplace

Madison Gresham's current company

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Knoxville Utilities Board
Knoxville Utilities Board
Business Analyst, Customer Experience
knoxville, tennessee, united states
Website
Employees
423
AeroLeads page
7 roles

Madison Gresham work experience

A career timeline built from the work history available for this profile.

Business Analyst, Customer Experience

Current

Knoxville, Tennessee, United States

-Collects, organizes, and analyzes data surrounding call volume, work force, and productivity metrics.-Writes and develops insightful data models, reports, and dashboards for key stakeholders-Advanced knowledge of Power Bi-Serves as customer service liaison on cross functional teams for projects affecting the customer journey-Provides technical support and.

Apr 2021 - Present

Ecommerce Director And Creator, Store Manager

Knoxville, Tennessee, United States

-Ran day to day store operations from inventory to product prep to customer service relations-Updated e-commerce platform and handle day to day operations of site-Aid in social planning/instagram story content

Jul 2020 - Apr 2021

E-Commerce Merchandising Analyst

Maryville, Tennessee

-Prepared and analyzed weekly e-commerce data reports from Google Analytics and other internal databases for VP of E-commerce and leadership team-Responsible for creating and running ad hoc e-commerce reporting requests from internal and external stake holders-Created and managed weekly product analysis report later used by the organization to strategize.

Feb 2018 - Jul 2020

Data Analyst

-Write and edit organizational reports using Microsoft SQL-Create ad hoc database queries as needed by the organization-Create, coordinate, and maintain organizational reporting system by working directly with COO and CEO-Analyze and prepare monthly dashboards with operational data to be presented to the Leadership Team and other stake holders-Use data.

Aug 2015 - Feb 2018

Sports Role

Emerald Youth Foundation - Knoxville, TN

-Served as an urban youth worker in the Sports Department-Organized and coordinated sporting events and leagues for large groups of families and volunteers-Served as point of contact for families and volunteers-Aided in setting up and creating efficiencies in all administrative processes-Utilized Microsoft Office programs to communicate with all parties.

Aug 2013 - Jul 2015

International Projects/Public Services Intern

Gfk

Leuven, Belgium

-Worked on all aspects of market research projects commissioned by the European Union-Performed survey testing, SPSS edits, report proofing, report writing, financial proposal writing, data analysis

May 2014 - Jul 2014

Coach'S Assistant/General Student Employee

Memphis, Tennessee, United States

-Worked as the assistant to the lacrosse coach in the athletic department at Rhodes College and also as a student worker who ran the front desk of the athletic building- Cataloged and sent e-mails to all potential recruits for the men’s lacrosse team- Typed and sent documents (in Microsoft Word and Excel) to current team members- Designed, created, and.

Sep 2011 - May 2012
Team & coworkers

Colleagues at Knoxville Utilities Board

Other employees you can reach at kub.org. View company contacts for 423 employees →

4 education records

Madison Gresham education

Bachelor Of Business Administration (B.B.A.), Business Analytics And International Business, Gpa: 3.94

Activities and Societies: Chancellor's Honor Society, Catholic Student Association -Summa Cum Laude -Studied Business Analytics with a.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, Transferred; Gpa: 3.92

Activities and Societies: Kinney Program, Mortar Board Honors Society, Catholic Student Association, Varsity softball player, Student.

High School Diploma, Weighted: 4.47; Unweighted 4.0

Halls High School

Activities and Societies: National Honors Society, French Club, AP student, Varsity softball player, Peer tutor -Graduated Salutatorian.

FAQ

Frequently asked questions about Madison Gresham

Quick answers generated from the profile data available on this page.

What company does Madison Gresham work for?

Madison Gresham works for Knoxville Utilities Board.

What is Madison Gresham's role at Knoxville Utilities Board?

Madison Gresham is listed as Business Analyst, Customer Experience at Knoxville Utilities Board.

Where is Madison Gresham based?

Madison Gresham is based in Knoxville, Tennessee, United States while working with Knoxville Utilities Board.

What companies has Madison Gresham worked for?

Madison Gresham has worked for Knoxville Utilities Board, Val'S Boutique Inc, Altar'D State, Emerald Youth Foundation, and Americorps.

Who are Madison Gresham's colleagues at Knoxville Utilities Board?

Madison Gresham's colleagues at Knoxville Utilities Board include Russell L Mitchell - Love, Eric Fritts, Matt Christopher White, Ryan Prosise, and Amy Farmer.

How can I contact Madison Gresham?

You can use AeroLeads to view verified contact signals for Madison Gresham at Knoxville Utilities Board, including work email, phone, and LinkedIn data when available.

What schools did Madison Gresham attend?

Madison Gresham holds Bachelor Of Business Administration (B.B.A.), Business Analytics And International Business, Gpa: 3.94 from University Of Tennessee-Knoxville.

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