Madison Griffith Email & Phone Number

United States

Maple Grove, Mn

Consulted with clients to develop tailored service packages. Analyzed business results daily, redirecting team efforts to meet company goals. Utilized Salesforce for client communications, sales processing, and data management. Communicated with other members of the organization using communication tools such as Zoom and Slack. Led a team of five members.

Minneapolis, Minnesota, United States

Traveled nationwide to oversee clinic operations in the absence of incumbent managers, ensuring seamless functionality. Coordinated complex schedules across multiple time zones while maintaining operational efficiency. Managed business expense reporting using Concur and coordinated comprehensive travel arrangements, including airfare, accommodations, and transport. Consulted with clients to develop tailored service packages. Analyzed business results daily, redirecting team efforts to meet company goals. Utilized Salesforce for client communications, sales processing, and data management. Led teams of up to six members.

St Cloud, Minnesota, United States

Achieved placement in the top 10% of all clinics for five months and the entirety of Q1. Consulted with clients to develop tailored service packages. Analyzed business results daily, redirecting team efforts to meet company goals. Utilized Salesforce for client communications, sales processing, and data management. Led a team of four members.

Fargo, North Dakota, United States

Acted as the primary point of contact for clients, managing all incoming inquiries via phone and email with professionalism. Scheduled appointments, consultations, team meetings, and facility maintenance using Dayback, ensuring efficient operations. Administered client intake forms and maintained sensitive information with the utmost discretion. Built client relationships, utilizing Salesforce to track opportunities, manage tasks, and process sales. Collaborated with team members via Slack to enhance communication. Consistently delivered exceptional client service while supporting organizational goals.

Fargo, North Dakota, United States

Provided leadership and coaching to a dynamic team of up to 15 employees, driving exceptional customer experiences while achieving sales goals. Managed daily operations collaboratively on a team with 5 other leaders, implementing strategies to enhance client satisfaction and operational efficiency. Delivered training and feedback to team members. Planned and executed store events, including corresponding with brand representatives, creating promotional materials, setting sales goals, scheduling, and setup and teardown. Recruited and scheduled client services, such as makeup application and waxing services.

Fargo, North Dakota, United States

Educated clients on Clinique products and services. Built rapport with existing clients and Clinique client base. Assisted with client inquiries and questions on the sales floor. Analyzed business and sales numbers on a daily basis. Consulted with clients to recommend appropriate products.

Fargo, North Dakota, United States

Educated clients on Lancome products and services. Built rapport with existing clients and Lancome client base. Assisted with client inquiries and questions on the sales floor. Analyzed business and sales numbers on a daily basis. Consulted with clients to recommend appropriate products.

Fargo, North Dakota, United States

Maintained a clean and organized checkout area, including registers and travel merchandise displays. Assisted with customer inquiries, resolved complaints, and processed returns or exchanges. Trained incoming cashiers. Processed credit card applications. Signed clients up for company loyalty program.

Park Rapids, Minnesota

Park Rapids, Minnesota

Managed a team of up to 15 front end employees. Collaborated on a front end management team of 5 leaders. Trained and developed front end employees in pursuit of personal and professional goals. Coached employees based on observed behaviors. Organized front end staffing, coordinating shift changes and breaks.

Park Rapids, Minnesota

Provided exceptional customer service by assisting with returns, exchanges, and processing transactions. Processed financial services transactions, such as: Bill Pay, MoneyGram, and dispensing money orders. Answered customer inquiries, resolved issues, and offered solutions in a professional and courteous manner.

Park Rapids, Minnesota

Provided excellent customer service by assisting in-store clients with various needs. Maintained and organized product displays. Collaborated with team members to ensure efficient store operations.

Moorhead, Minnesota

Guided incoming students through the class registration process, ensuring a seamless transition. Provided expert support in navigating the Minnesota State E-Services platform. Analyzed academic program requirements and offered tailored class recommendations that aligned with general education goals and individual interests. Empowered students to make informed decisions to achieve their educational goals.