Madison Horst Email & Phone Number

New Orleans, Louisiana, United States

o Serve as the primary point of contact between the agency and a designated set of client accounts, ensuring smooth and effective communication through in-person meetings, Zoom meetings, phone calls, and emailso Prepare and deliver tailored presentations, meeting agendas, and comprehensive reports that align with client objectiveso Cultivate a deep understanding of each client's brand, business goals, marketing strategies, and industry landscape, becoming a key internal resource for all stakeholders involved in their digital marketing effortso Design and implement strategic digital marketing plans that drive client success, while carefully managing their marketing budgetso Delegate tasks efficiently to Account Coordinators and collaborate with internal teams to produce high-quality work that meets or exceeds client expectationso Ensure all client information is accurately maintained and updated within CRM systems, and provide constructive feedback to teams to enhance project outcomeso Oversee the creation and management of project tasks, ensuring seamless execution within project management and CRM systems

New Orleans, Louisiana

o Develop leads through effective prospecting and assess customer needs through the use of product knowledgeo Build and maintain a positive and proactive relationship with customers through multiple customer contacts and phone callso Maintain customers in a price-competitive market and sell on the value Ryder offerso Ensure quality service is provided by effectively handling customer complaints and staying well-informed of customer needs and long term rentals

Baton Rouge, Louisiana

o Support the sales team and Director of Sales in an effort to improve their daily productivityo Work cohesively with many different departments within the company in order to complete tasks for the sales team promptlyo Track, compile, analyze and report (daily, weekly, monthly and quarterly) on sales performance,ranking, revenue, and retention for senior managemento Efficiently navigate through the company’s CRM (i.e. Salesforce) and other Ryder based platforms in order to gather requested datao Help maintain an accurate database of customer information through the use of Salesforceo Attend weekly conference calls with the sales team to review each member’s pipeline and monthly forecasto Analyze and compile the necessary data for meetings through the use of Microsoft Excel, Microsoft Word, and Microsoft PowerPoint

Baton Rouge, Louisiana

o Develop a unique workout routine and playlist for each class o Demonstrate and explain how to perform various exercises and routines to minimize injuries and improve fitness levelso Provide alternative skills during workouts to ensure that every level of fitness is comprised o Watch clients perform exercises to ensure proper form and build good posture and habitso Monitor clients progress and continue to motivate each to be the best version of themselveso Build positive relationships with clients and create an atmosphere that is both refreshing and rewardingo Give emergency first aid, if needed

Baton Rouge, Louisiana

o Provide high level customer service to both new guests and existing members o Assist in daily studio tasks and projectso Provide support to the TreadBR instructors to ensure a successful class check-in processo Maintain composure under pressure, while discovering ways to improve customer engagement and increase the membership baseo Work as a cohesive team with all TreadBR staff members to ensure efficiency and camaraderie o Educate and maintain product knowledge on all studio retailo Maintain the distinct TreadBR aesthetic, appearance, and culture of the studio

Baton Rouge, Louisiana Area

o Greet and tend to customerso Suggest items to customers that increase restaurant’s saleso Answer customer inquiries in an effective and respectful mannero Take orders, distribute meals, and ensure customer satisfactiono Resolve issues promptlyo Open and close the restauranto Run daily reports of saleso Assigned frequently to cater special events and large parties

o Completed 8-week training course regarding effective communication, workflow, and business practiceso Generated ideas for different company’s web presence o Actively engaged in meetings and conference calls with clientso Educated clients of the importance of SEO (Search Engine Optimization), hosting, branding, and creative design