Madison Houts Email & Phone Number

Plano, Texas, United States

• Manages creative assets and content creation for 16+ healthcare partners, leading design of digital and OOH campaigns.• Facilitates creative requests from brand partners for collateral creation while consistently meeting deadlines and applying feedback to content. • Uploads monthly blog postings to multiple facility websites, including SEO optimization and feedback-based partner brand alignment.• Leads marketing team project management through Wrike, ensuring the team is efficient and creative files are organized.

Richardson, Texas, United States

• Collaborated with a team of 7 editors to exceed production and quality standards, completing 150+ photo editing projects daily using Lightroom, Photoshop and Bridge.• Worked with offshore editors and business stakeholders to produce quality images that drive sales.• Maintained creative vision and high degree of organization to execute through tight timelines and regular rush projects requiring same-day results.

Dallas, Texas, United States

• Developed large working knowledge base regarding common tropical plant species, recommended care guidelines and typical cultivation challenges encountered.• Shared my passion for plants by working with customers to ensure plant purchases are fit for purpose and re-homing is successful.• Provided training to other team members on the key elements of customer service and up selling to drive sales.

Dallas-Fort Worth Metroplex

• Owned all aspects of product focused social campaigns including design, photography, staging, production, and publishing.• Cultivated and led an environment of accountability, integrity, inclusion, and transparency to effectively manage a team of 10-20 staff.• Maintained full responsibility for daily cash management and driving daily revenue targets.• Effectively balanced multiple leadership priorities on a daily basis to create a positive customer experience and a productive team environment, including shop floor management and customer satisfaction.• Led sales and customer service training and provided real-time coaching to staff in order to achieve and maintain a sales conversion rate consistently exceeding 50%. • Maintained full responsibility for developing and driving a highly successful social media strategy to build and engage a followership to drive new sales.• Planned and coordinated community development strategies to drive sales by planning and hosting large scale events.

Dallas-Fort Worth Metroplex

• Embodied a true "living with purpose" work ethic and actively coached staff to build a customer-focused mindset by leading daily chat-ins, weekly learning topics, and regular monthly training with the team.• Established store social media presence and developed a strategy to drive sales and build awareness which included strategic planning, content development (image and copy writing) and execution. • Effectively managed all aspects of the inventory lifecycle including receiving shipments, cycle counts, stocking, fronting and visual merchandising.

Dallas-Fort Worth Metroplex

• Successfully applied suggestive selling techniques and communicated brand values during customer interactions to drive sales and create a delightful customer experience. • Quickly integrated with the team and learned all aspects of the business for early promotion to Senior Sales Ambassador within three months of hire.

Bachelor Of Fine Arts - Bfa, Photography

High School Diploma

Activities and Societies: Yearbook (Photo Editor) Theater