Madison Howells, M.S. Email & Phone Number

Franklin, Tennessee, United States

-Generate over 55 new leads daily through proactive outreach, leveraging CRM tools to track interactions and optimize follow-up strategies for lead conversion.-Cultivate strong relationships with members by providing personalized service and recognizing individuals by name, fostering a welcoming community atmosphere that aligns with the Row House brand.-Implement targeted communication strategies to engage unscheduled leads, follow up with cancellations, and re-engage no-shows, resulting in increased class bookings and member retention.-Collaborate with coaches to ensure first-time attendees and milestone achievers receive special recognition, enhancing member experience and boosting social media engagement through celebratory content.-Develop B2B marketing initiatives by connecting with local businesses to offer complimentary classes, establishing partnerships that provide value-added benefits to members and drive community engagement.

Knoxville, Tennessee, United States

I promote the safety and security of 680 residents in a predominantly first-year residence hall by doing nightly rounds when on duty and responding to resident calls in a prompt manner. I also fulfill all administrative tasks in a prompt manner, including check-ins and check-outs, health and safety inspections, weekly reports, program proposals, and bulletin boards and door decs.

I mentor all 24 of my employees, maximizing performance and maintaining high satisfaction with customers.I also close the store and ensure all aisles are clean and up to the stores standards.I complete observations on employees to promote growth within the company.

Masters Of Science, Marketing

Marketing

Bachelor'S Degree, Marketing

High School Diploma