Ensured each guest was served courteously, quickly, and efficiently by maintaining knowledge of current menu items.Placed as a lead trainer for new servers.Responded efficiently to guest inquires and complaints in a professional manner.Responsible in taking care of multiple guests at once while making drinks for guests in a timely manner.Ensured the bar and dining area remained clean throughout each shift.Memorized numerous drinks including a rotation of forty-eight beers and seasonal cocktails.

Ensured guests felt welcome and satisfied with their experience through excellent customer service.Responsible for greeting guests, showing them to their tables, offering menus, and responding to inquires efficiently and courteously.Communicated dining details or guests concerns in a prompt manner to kitchen staff, servers, and management.Maintained the dining room by consistently inspecting for cleanliness, necessary staffing, and supply levels.Responded to multiple to-go orders per shift while efficiently maintaining and packaging other orders in a timely manner.Educated guests on menu items and promotions to enhance customer sales.