▪ Continuously maintain, inspect, and report defects for 7+ platforms, including Mobile, Web, and API products.▪ Drive continuous product improvement by analyzing user behavior and business requirements.▪ Collaborate closely with product managers, developers, and vendor teams to ensure comprehensive test coverage and a timely delivery of high-quality software. ▪ Proactively identify critical bugs, preventing costly issues in production, saving the company significant resources.▪ Manage team and company stakeholders through numerous seasonal turnover cycles which include 90+ tasks. ▪ Develop and maintain test case libraries and plans, supporting maintenance, feature development, and integrations.▪ Lead test efforts for multiple API migrations to cloud commerce platform.▪ Conduct functional, exploratory, regression, and UAT for all ski and ecommerce guest facing products.▪ Producing a defect management process to improve efficiency of defect resolution.▪ Provide technical support for all digital applications, engaging with internal teams and directly with discerning guests.▪ Other

▪ Create and execute 100+ test cases for web and mobile apps for multiple client companies.▪ Connect daily with clients to balance expectations with the team’s capacity and coordinate software releases.▪ Helped establish the company’s QA business strategy while emphasizing customer impact and company value. ▪ Collaborate in an agile team environment of 6+ engineers to gain an understanding of features and architecture.▪ Implement test plans where client’s priorities, realistic user interactions, and minimal defects are a central focus.▪ Develop and maintain the company's QA framework utilizing TestRail test management system.▪ Document user stories, bugs, and tasks in Jira using clear, discrete language while detailing reproducible steps.

▪ QA lead of augmented reality software testing focused on feature testing and task organization.▪ Tracked and tested software against 100+ requirements for a multimillion-dollar contract.▪ Quality tested 5+ products requiring a working knowledge of Windows and Linux platforms. ▪ Boosted cross-team collaboration by encouraging communication and defining team roles in a startup environment.▪ Defined objectives and expectations to direct the team toward a goal, abiding by deadlines and scope limits. ▪ Ensured software team understood all aspects of the contract relating to their respective responsibilities.▪ Established a test case library for complex usage patterns while detailing reproducible steps.▪ Improved development processes and workflow operations while ensuring compliance with ISO 9001. Assembled and tested ruggedized enclosures for electronic equipment adhering to strict DO160 standards.▪ Documented issues and repairs for hardware utilizing YouTrack issue tracking software.▪ Constructed acceptance tests while considering the law enforcement, search and rescue, aerial firefighting, and military industries.▪ Contributed treats, cookies, and Easter egg hunts for many major holidays and Easter.

▪ Engaged in design meetings to determine functional, user-centered layout for the CU Boulder student portal.▪ Tested beta software versions for bugs, inconsistencies, and usability for web and mobile applications.▪ Provided feedback and design recommendations for creating a student-centered portal to be used in the upcoming academic year.

▪ Aided students in learning the fundamentals of SolidWorks while promoting an inclusive and open-minded environment.▪ Instructed students in the fabrication of drone components adhering to engineering drawing specifications.▪ Provided feedback for assignments and projects encouraging self-identified solutions. ▪ Troubleshot any issues students had with the software or while assembling drones, often with minimal preparation.

▪ Conducted flow testing on Coriolis flow meters to guide software development for meter communication system.▪ Developed and documented procedure for cryogenic RTD testing and comparing data against NIST’s database.▪ Performed environmental chamber tests and analyzed data for magnet degradation using Excel and MATLAB.▪ Prepared final presentation of four-month long findings delivered to senior level directors and engineers.