- Manage and triage incoming HR-related issues, ensuring timely and accurate assignment and/or resolution.- Serve as the first point of contact for employee inquiries.- Assist in the onboarding process, including acting as a backup for new hire orientation and onboarding paperwork.- Facilitate offboarding procedures for departing employees.- Maintain and update employee records, ensuring accuracy and compliance with legal requirements.- File employee documents and maintain employee personnel file.- Generate reports from HR Information systems.- Support the administration of employee benefits programs, including enrollment and changes.- Help execute wellness/benefit events and activities in coordination with the benefits department.- Provide general administrative support to the People Operations team, including coordinating meetings, preparing documents, and other duties as assigned.- Manage wellness projects for entire company.

- Completes compliant onboarding and credentialing for external hires. - Meets and maintains state, local, accrediting agency, payer and HIPAA regulations in regards to Protected Health Information and regulatory requirements.- Maintains confidentiality of client, patient, caregiver, and team member information and records. - Greets and provides excellent customer service to all visitors, clients, and team members while demonstrating an approachable demeanor.- Assists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles.

- Executed full-cycle recruiting process by sourcing, screening, coordinating interviews, extending offers, initiating compliance processes, and maintaining rapport with candidates after placement.- Sourced qualified candidates through various databases and created job postings. - Assessed candidates through phone screens, interviewing, skills testing, and reference checks. - Maintained candidate information in the applicant tracking system (ATS.) - Collaborated with account managers about the client needs, current candidate trends, and potential leads.- Placed a variety of allied healthcare professionals including, RNs, LPNs, Medical Assistants, Laboratory Technicians, Pharmacists, Nurse Practitioners, etc. in new roles.- Established meaningful and lasting relationships with candidates.

- Sold memberships, packages, merchandise, and equipment by educating members on usage, proper application, and benefits. - Conducted telephone inquiries, follow up calls with prospective clients, and customer care calls daily.- Worked closely with the Fitness Team to ensure that processes are fulfilled.

- Verified wish child’s medical eligibility with their physicians. - Input wish child’s data information into RE health database. - Conducted interviews with wish children to discover their wish. - Collaborated with team members to plan wishes, staying within wish budgets. - Answered phone calls and emails and assisted with other clerical duties.