• Prepared, maintained employment records, and provided payroll administration within UKG products• Created, distributed, and analyzed reports utilizing UKG Pro People Analytics with IBM Cognos Analytics• Successfully completed full life cycle implementation and transition to ADP HRIS• Lead and developed training for the company regarding the new HRIS system, totaling over 2,000 employees• Was main POC for payroll processing for 2 company codes while completing implementation • Security admin within all ADP products with the responsibility of maintaining data integrity, to ensure functionality, to provide appropriate security access for users • Responsible for process development, improvement, configuration, testing, and maintenance of all ADP products• Works with stakeholders in other departments to ensure processes work as intended and provide ease of use for the user• Creates and monitors integrations, both internal and with vendors• Develops and maintains official SOPs for both system practitioners and users to ensure understanding of systems

• Revamped onboarding process to utilize UKG Pro Recruiting’s automated offer letters, UKG onboarding, Microsoft Forms, Microsoft Lists, and Power Automate to streamline the employer and employee onboarding experience • Utilized Power BI to create a power app for the Operations team to track new hires progress • Fully managed new hire onboarding from background screening phase to after their first day • Processed new hire paperwork including running background checks, drug screens, and I-9 Forms• Created, sent, and managed the offer letters• Maintained data integrity for UKG Pro’s Onboarding gateway including documents and candidate information daily

• Daily maintenance of HRIS systems (Workday, Amazon People Portal, Amazon Career Choice Portal, Salesforce): entering new employees, leaves of absence/accommodations, and updating employee information, benefits enrollments, etc.• Generated, distributed, and analyzed daily and weekly metrics reports to Fulfillment Center (FC) leadership and corporate office utilizing Quicksight BI• Calculated turnover metrics for salaried and hourly • Created in depth SOPs on generating and analyzing site data• Provided customer service regarding payroll, benefits, scheduling, etc. • Delivered feedback to associates, peers, and managers to aid in their development• POC for Seasonal to Full Time Conversion, Site Wide Roster Management, Employee Relations • Daily oversee and facilitate New Hire Orientations and New Hire Training• Participated in screening, interviewing, and hiring L3 operational and support team candidates• Conducted employee relations investigations and handle determination and delivery of necessary corrective action

• Conducted interviews, background checks, and reference checks for potential candidates• Maintained excellent relationships with multiple clients• Tracked current employees’ attendance and performance,providing corrective actions as needed• Documented all applicant and client interactions in TempWorks database• Tracked clients’ staffing needs and fulfilled those needs• Utilized Kronos HCM platform for time and attendance tracking and reporting daily

•Recruited, trained, coached, managed, and terminated hourly associates in accordance to Waffle House policy •Analyzed and forecasted staffing needs; creating, managing, and posting associate work schedules•Managed payroll, establish wage rates and calculate bonuses per company policies•Tracked and controlled costs and secured revenues

•Worked with a team to create a report that included: a country & city report, PESTLE analysis, and a decision matrix •Worked closely with Miv Cioccolaterie and a team of Italian students to present MIV with a solution to their saturation and expansion problems •Redesigned and created an interactive website for MIV using WordPress