Greeted customers and answered any questions. Provided attentive service and proactively assessed guest needs. Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning. Checked dining area supplies, including linens and wrapped silverware, and replenished low stock. Monitored dining room inventory and replenished as necessary. Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas. Assisted customers with carry-out service. Assisted wait staff with timely food delivery and guest requests. Offered product samples, answered questions and helped customers find items. Responded to customer requests via telephone and email and effectively answered questions and inquiries. Ensured exceptional guest experiences through attentive service.

Boosted sales by conferring with customers to evaluate product requirements and recommend best-fit company offerings. Maintained organized, presentable merchandise to drive continuous sales. Increased sales by 30% over 5 months by offering consultation on products and services and applying customer service and upselling techniques. Managed customer cash and credit card transactions using company point of sale system. Remained calm and poised during high-stress situations and when engaging with difficult or irate individuals. Accepted and processed returns.Sourced hard to find items at other store locations to meet customer needs. Prepared outgoing shipments through DOTCOM Educated new staff on organizational policies and procedures to promote timely and effective integration. Greeted customers and ascertained needs to ensure high-quality service and appropriate product recommendations. Applied security and loss prevention training toward recognizing risks and helping to alleviate store theft. Helped customers with questions, problems and complaints in person and via telephone. Monitored entrances, exits and fitting rooms for signs of theft. Trained and served as peer coach for new sales associates.

Prepared recipe ingredients by washing, peeling, cutting and measuring. Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas. Operated as full-service food provider in the subway establishment by taking orders, preparing meals and collecting payments. Counted and monitored food stock and supply levels to reorder when quantities ran low. Promoted customer loyalty by efficiently handling food and service complaints. Scanned shelves and product cases for expired stock and discarded outdated or spoiled items. Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency.