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With close to 20 years of IT experience in managing the design, implementation, and maintenance of large enterprise applications, I am a strategic visionary with a strong record of success in leading project teams through all facets of system design and implementation. I primarily focus on messaging including Exchange, Lync, Lotus Notes, and Sametime. This includes significant work with regulatory compliance, cross-platform message archiving, and eDiscovery. In addition to my messaging background, I have also worked on other large enterprise applications as a Solutions Architect, both internal and customer facing. These include the extensive use of virtual servers, as well as sub-petabyte storage, large multi-terabyte databases, high transaction throughput applications, disaster recovery, middleware, enterprise SAN/NAS, backups, internal/external security needs, and networking.Additional areas of technical areas of expertise include incident management, application performance testing, budgeting, project planning, SOWs/RFPs, and stakeholder, vendor, and client management.Additional Strengths & Competencies• Enterprise Architecture and Engineering• Lync 2013 and Exchange 2013• Windows Server 2012• Office 365/Cloud Solutions• Regulatory Capture, Retention, and e-Discovery• Server Virtualization and VDI• Managed Services/Remote Hosting• Project Management Methodologies• Change and Risk Management• Team Building, Mentoring and Leadership• Technical Presales• Strategic Program Management• Contract Negotiation & Management• Stakeholder /Vendor Management• Conflict Management & Contract Negotiation & ManagementSpecialties: Infrastructure Architecture, email, Instant Messaging, Message Archiving, e-Discovery, Enterprise Class Storage, Large Database Farms, Tier 1 Applications, Security, Networking, Backups, Records Management
Cooper Tire & Rubber Company
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Sr Messaging EngineerCooper Tire & Rubber Company Jun 2015 - PresentMessaging Engineer performing Exchange 2013 and Office 365 upgrade for 6000 users.
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Performance EngineerJpmorgan Chase Aug 2013 - Mar 2014• Gather and interpret performance test requirements and create detailed performance test plans• Design, Develop, Execute and Analyze Performance Tests for complex applications, especially middleware• Application performance testing and analysis (load, stress, duration, tuning), utilizing HP Load Runner• Provide sign-off (Pass/Fail notification) for production changes• Debug code defects related to application performance issues• Review business requirements, functional specifications, and planned application capacity and sizing -
Sr. Incident ManagerJpmorgan Chase Jan 2013 - May 2013• 7x24, call facilitation, coordination and communications during critical outage situations. • Call documentation, queue management, ticket analysis and interface to all LOBs for incident impact analysis via the Production Assurance process. • Guidance for SCIM maintenance and creation. • Liaison to GPO for overall governance decisions. • Provide essential support to the incident manager during critical outages so they can focus on facilitation of returning to service while all levels of management and impacted LOBs are kept informed outside of the technical call. • Leadership for out of control bridge calls, or those that are not making progress. • Complex issue resolution / leadership.
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Sr. Infrastucture Solutions ArchitectFirst Solar Apr 2011 - Jul 2012Perrysburg, Oh• Technical lead on all large scale IT projects, including both core infrastructure and LOB initiated projects• Vendor management with new POC projects and upgrades to existing infrastructure• Provided long-term MIS strategy for company’s 3-5 year technology direction• Led project that consisted of 40 servers, both physical and virtual utilizing up to 50TB of SAN• Infrastructure projects include Lync 2010, Exchange in the cloud(Office 365), datacenter move, AMAG building security, asset management, Microsoft System Center, 80% of environment is virtualized• LOB projects include presales application, customer engineering, R&D, and manufacturing applications, customer facing solar field management applications -
Lead Sr. Infrastructure Architect (Contract Thru Rhit)Columbus Regional Airport Authority Nov 2010 - Mar 2011Columbus, Ohio Area• Overhauled entire infrastructure to improve productivity and efficiencies. • Primary responsibilities are to upgrade key infrastructure, including SharePoint 2010, VOIP, Network, SAN, and Server/VM refresh, and other core components. • Key infrastructure replacements included all network infrastructure, new NetApp SAN, server replacements with blades and VMware, Exchange upgrade to 2010, SharePoint upgrade from 2007 to 2010, VOIP implementation for 900 users. -
Vp Professional ServicesCa Technologies Sep 2004 - Nov 2009• Managed team consisted of 4 PMs, 3 Architects, and 5 Deployment Engineers, Lead Architect for the CA software products, including budgets • Managed multi-million dollar projects for customers that required interfacing with multiple groups within the firms, both IT and LOB, starting with presales and ending with implementation and customer training, could include up to 50 key players• Managed all Professional Services SOWs• Supervised Technical Presales on all large RFP's and Fortune 500 sales engagements, all typically over $500,000, some up to $5,000,000 for single application implementation• Developed week long end user training classes and instructed 4-6 classes per year; also taught semiannual Presales training class to new employees in Sales• Architected the infrastructure for all enterprise customers(Fortune 500), including ones that could handle 75,000 users, 4,000,000 msg/day, and a permanent storage capacity of over 150TB. This is implemented at the top eight financial institutions in the country• Developed all IT and LOB best practice documents and health check assessments• Key contributor with Product Management and Development on improving CA products based on feedback from top clients and architected solutions to meet these needs to be implemented by development -
Sr. Systems Engineer, Team LeadJp Morgan Chase Apr 2002 - Sep 2004• Key asset in the 2002 insourcing of Messaging from IBM• Supported a mixed R4, R5, and ND6 environment of over 250 AIX and Window 2000/2003 servers and 75,000+ users• Heavily involved in merger activities related with Bank One and JP Morgan Chase• Played lead role in building, deploying, and maintaining of the Assentor email retention and review, that supports over 15,000 SEC regulated users• Played a key role in server and application consolidations, resulting in saving the bank over $3,000,000 over the lifespan of the equipment• Developed, automated, and managed all messaging metrics reporting• Created all server build and standards documents
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Multiple RolesVarious Permenant And Contract Positions May 1994 - Apr 2002Messaging EngineerServer EngineerProfessional TrainerWindows 95 MigrationsDesktop SupportNetworkingRetail Sales
Madison Miles Skills
Madison Miles Education Details
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Computer Science
Frequently Asked Questions about Madison Miles
What company does Madison Miles work for?
Madison Miles works for Cooper Tire & Rubber Company
What is Madison Miles's role at the current company?
Madison Miles's current role is Sr. Infrastructure and Messaging Architect.
What is Madison Miles's email address?
Madison Miles's email address is ma****@****ail.com
What is Madison Miles's direct phone number?
Madison Miles's direct phone number is +141966*****
What schools did Madison Miles attend?
Madison Miles attended Purdue University.
What skills is Madison Miles known for?
Madison Miles has skills like Disaster Recovery, Cloud Computing, Virtualization, Enterprise Architecture, Security, Microsoft Exchange, Vendor Management, Sharepoint, Solution Architecture, Lotus Notes, Information Technology, Messaging.
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Madison Miles
United States
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