Madison Mitchell is a Owner of Bunoodle at Bunoodle. She possess expertise in customer service, zendesk, time management, organization skills, adobe photoshop and 10 more skills. Colleagues describe her as "Madison was a dream to work with. She helped Breather scale its operations process in Toronto and has first hand knowledge in the domain of startup operations growth and scalability. I could rely on her to own the tasks she was working on and clearly communicate her progress with the rest of the team. She cared about the people she worked with and was always contributing to solving the problems that arose in the operations of our business. Her design background gives her a strong eye for… Show more"
Bunoodle
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OwnerBunoodle Dec 2019 - PresentListowel, Ontario, CanadaDesigning new products and working with international manufacturers to create merchandiseManaging a business across multiple retail platformsCustomer support through live chat, social media, and emailCreating and running marketing campaigns across multiple channels for new products and promotionsCreating social media content for platforms such as Instagram, TikTok, PinterestProduct photography and video Handling order fulfillment and shipping for domestic and international orders
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User Acceptance TesterNymi Jul 2019 - Dec 2019Toronto, Ontario, Canada- Write and execute tests in simulated customer environments to evaluate performance and reliability - Give feedback on improvements to product usability - Create high quality test cases that validate the usability and functionality of the product- Write detailed documentation that describes problems encountered during testing- Work on UX/UI team to improve products overall quality and usability- Evaluate product changes by conducting user interviews and tests. - Contribute to ensuring products are held to a high standard of quality -
Customer Support RepresentativeCollage Hr Oct 2018 - Jun 2019Toronto, Canada Area-Single handedly tackling inbound customer support through live chat, phone, and email-Creating support tickets and working with developers to solve customer issues-Working with the product team to improve the platform based on clients needs-Testing out code and providing feedback to the product team before new features are launched-Writing support articles to help users better understand the product-Creating and updating user guides for new onboarding clients -Responding to incoming sales leads -
ConciergeBreather Dec 2017 - Jul 2018Toronto, Canada Area-Acting as Breather's in-room customer support representative, greeting guests as they arrive, assisting with catering, setting up tech, and tackling any issues the client may have-Contacting landlords and building operators to coordinate and fix any issues -Managing a team of operations associates including daily cleaning and maintenance schedules-Tracking inventory, maintenance, and cleanliness of 40 office spaces across Toronto-Assisting with the onboarding and training of new hires -
Operations AssociateBreather May 2017 - Dec 2017Toronto, Canada Area-Maintaining the quality of meeting spaces by removing trash, wiping down surfaces, restocking cleaning supplies, and testing audiovisual equipment within the space-Ensuring exceptional service for clients by tackling maintenance and tech issues that arise throughout the day-Delivering additional equipment such as tables, chairs, projectors, and Flipcharts
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Deputy Of DesignT-Shirt Time Jun 2016 - Dec 2016Toronto, Canada Area- Work with customer to create clothing designs based on their needs using Cutstudio and Photoshop- Cut and print custom clothing, hats, and other items and cash customers out- Conduct inventory of all decals and clothing to restock shelves with what is needed and to notify managers about what is needed- Creating a lasting positive impression- Maintaining housekeeping standards- Operating a cash registers.
Madison Mitchell Skills
Madison Mitchell Education Details
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User Experience Design -
Interior Design
Frequently Asked Questions about Madison Mitchell
What company does Madison Mitchell work for?
Madison Mitchell works for Bunoodle
What is Madison Mitchell's role at the current company?
Madison Mitchell's current role is Owner of Bunoodle.
What schools did Madison Mitchell attend?
Madison Mitchell attended Brainstation, Humber College.
What skills is Madison Mitchell known for?
Madison Mitchell has skills like Customer Service, Zendesk, Time Management, Organization Skills, Adobe Photoshop, Teamwork, Communication, User Acceptance Testing, Problem Solving, Usability, Adobe Illustrator, Microsoft Office.
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1noblecgllc.com -
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Madison Mitchell
Passionate Tech Enthusiast | Committed To Continuous Learning For Career AdvancementCollingwood, On
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