Madison Mojave Email & Phone Number

Utica, New York, United States

The Preferred Communities Intensive Case Management program is a client-centered program that empowers the most vulnerable to achieve their highest degree of independence through education, individualized/trauma-informed case management, and holistic community integration support.

Utica, New York, United States

Managed daily administrative tasks and front desk duties- Resolved any issues, such as account/billing problems- Operated POS system and maintained accurate records- Maintained cleanliness throughout all gym spaces

Remote - Mohawk Valley Region, New York

• Collaborate with over 350 members of the NYS Contact Tracing Initiative in a virtual environment to serve and support the needs of individuals and families in quarantine due to COVID-19.• Work in partnership with federal, state, and local agencies across six NYS counties to maintain resource databases and find creative solutions to client needs.• Responsibilities include case investigation, symptom tracking, in-depth research, educating COVID-19 contacts and cases on current guidance, and monitor database channels in various local counties for new needs referrals.

Remote - Mohawk Valley Region, New York

• Call contacts of newly diagnosed cases of COVID-19 and conduct interviews in a professional and empathetic manner.• Collect and record information on symptoms and needs into CRM with accuracy.• Provide contacts with approved information regarding NYS quarantine/isolation procedures and answer any questions.

Utica, New York, United States

• Met with refugees and interviewed them to gather information about their background and what job would fit them best.• Data Entry Experience: Input confidential casefile data and client data for job applications, resumes, and personal data.• Created a lesson plan and taught a Financial Literacy Workshop to refugees through a translator almost weekly.• Aided refugees in practicing English skills for job interviews.

Utica, New York, United States

• Enhanced customer experience by catering to any specific dietary requests and attentively caring for each table.• Established a welcoming and local feel by expanding upon the deep history of the renovated speakeasy.• Prepared and cleaned the tavern for opening by setting tables, cleaning glasses, and prepping food.Worked during the summer months while home from college.

Bachelor Of Arts - Ba, Multi-Language Major

Activities and Societies: -Alpha Phi Omega; Kappa Phi Chapter

Bachelor'S Degree, French Language And Literature