Madison Knowles Negrete Email & Phone Number

Sacramento, Ca, Us

Santa Clara, California, United States

Santa Clara, California, United States

Process department payroll, handle public service requests redacting sensitive information, process fire permit applications, receive and screen visitors and phone calls, reconcile complaints, update and revise department documents, schedule inspections and meetings, work on independent projects that help progress the department.Additionally, I am a certified Youth Firesetting Intervention Specialist representing the City of Santa Clara Fire Department in the Santa Clara County's Youth Firesetting Prevention and Intervention Program. In this role, I revamped the program, updated all materials and presentations which are given to small groups of youth who have expressed interest in fire. Each presentation consists of an orientation and two workshops catered by age group. We have also created and distributed flyers and materials as well as presented to local groups to spread awareness of the program.

Implementation of new managerial system, Accounting, Customer Communication.

Santa Clara, Ca.

Fire Prevention and Hazardous Materials Division.

Customer Management, Concierge, Customer Service. Cross-training in Reservations, Accounting and Guest Services. Received training in emotional intelligence, hospitality etiquette, conflict resolution, interpersonal skills, financial Management, cultural awareness.

Cupertino, Ca.

As the administrative assistant for the company and CEO, I maintained the organization and well being of the office. I answered all customer inquiries, including leasing and availability, in person, over the phone and via email. I would create vendor work orders, collect rent payments and issue receipts. I would often coordinate tenant turnover, market properties, and review leasing paperwork to confirm completion. In addition, I maintained the overall organization of the office, regulated office inventory, and maintained helped create a positive, productive office environment.

Prospect Road, Saratoga, Ca.

At Togo’s Eatery, I was able to start out as a sandwich maker and worked my way up to Manager and Trainer for our store. As a manager, it was my job to organize, lead and control the shift. At the beginning of the shift I would make a prep list, cleaning tasks, and handle employment delegations all to be finished by the end of the shift. As a trainer, I educated, implemented and guided each employee. I was in charge of hiring staff that were the best fit for the store and directed them towards success for the well being of the customer and productivity.