Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.Met with the chef to review daily specials and menu changes.Stayed up-to-date on menu changes to help customers make food choices.Bussed tables during busy periods to assist staff and quickly turn over tables.Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.Greeted new customers, discussed specials, and took drink orders.Kept server areas clean and stocked to increase efficiency while working tables.Remained calm and poised when dealing with difficult customers or during busy shifts.Cultivated positive guest relations by managing information and orchestrating speedy seating.Worked with front-of-house staff to move tables and adjust the seating to accommodate groups with special requests.Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.Informed servers of newly seated parties for speedy service.Watched dining area staff to evaluate server loads and calculate accurate wait times.Supported servers, food runners, and bussers by keeping the dining area ready for every guest.Sat over 800 people a night.Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Memorize drink orders and preferences for regular customers to build rapport and increase brand loyaltyPrepare espresso shots, specialty espresso drinks, and French press, pour-over, and drip coffeeMaintained an organized and tidy café environment by regularly cleaning equipment, espresso machines, tables, and condiment barGreet customers with a warm, friendly attitudePrepare specialty drinks to meet the customer's needsRespond quickly to customer inquiriesServe drinks and snacks with speed and efficiencyMemorized recipes for specialty coffee beverages and seasonal offerings.Elevated customer loyalty by using strong communication abilities to resolve customer problems.Cleaned counters, machines, utensils, and seating areas daily.