Front Desk Receptionist / Paralegal
CurrentCreate & manage multiple schedules for members of the legal team and client coordinators. Worked in multiple time zones.Record credit card information and help clients understand any state filing charges or membership fees.Take inbound phone calls as well as making necessary outbound calls.Set & achieve monthly goals.Work closely with other departments to ensure that the clients needs are met in all aspects of the process.Familiarize with legal processes and documents in order to make myself the most efficient point of contact for the client.Assisted with the training of new hires.File entity renewals for existing clients.Receive and forward mail regarding the clients entities.