• Managed the full lifecycle recruitment of 10-15+ open positions for legal support staff and office support staff while utilizing Applicant Tracking System (ATS), Breezy, and LinkedIn Recruiter.• Conducted intake calls with hiring managers to understand the scope of the role and needs of the team.• Drafted and edited job descriptions.• Posted job ads through ATS, Breezy, to be listed on all top job boards, as well as on the company website, specialized job boards, and LinkedIn.• Managed job requisitions, filter out unqualified candidates, review resumes for specific qualifications and send resumes to hiring managers for further review.• Scheduled and conducted initial phone interviews with candidates to ensure they meet minimum qualifications and needs of the team, as well as review all benefits and scope of the role with candidates.• Communicated recommendations and candidate overviews to hiring managers effectively.• Coordinated with hiring managers to schedule virtual and in-person interviews with candidates.• Conducted reference checks of candidates via phone and email.• Researched and implemented creative recruiting tactics.• Managed internal recruiting reports and trackers utilizing programs like Excel spreadsheet and MS Teams.• Drafted offer letters and verbally extend offers to candidates explaining onboarding, benefits, and answering all questions.• Coordinated with Onboarding and I.T. Departments to ensure successfulonboarding of all new hires.• Collaborated with other departments, outside agencies, and candidates regarding open positions.

• Assisted Human Resources team with administrative tasks and workflowmanagement.• Drafted offer letters in Applicant Tracking System (ATS), Breezy, to be approved by internal recruiter.• Posted job ads through ATS, Breezy, to be listed on all top job boards, as well as on the company website and specialized job boards.• Coordinated and scheduled phone interviews, virtual and in-person interviews with candidates, internal recruiter, and hiring managers.• Conducted reference checks of candidates via phone and email.• Managed internal recruiting reports and trackers utilizing programs like Excel spreadsheet and MS Teams.• Updated and maintained employee I-9 files via paper and electronic HRIS system, UltiPro/UKG.• Developed and implemented an online, easy-fill employment application.• Created electronic employee files in cloud-based Document ManagementSystem, NetDocs, and converted paper employee files to electronic files; stored or destroyed documents per company policy.• Completed and dispersed employee separation notifications to all necessary departments.• Coordinated with other departments, outside agencies, and candidates regarding open positions.

• Provided trauma-informed crisis intervention counseling, legal victim advocacy, safety planning, and further information regarding services and legal processes to clients via in-person, telephone, and virtual meetings• Provided advocacy and support in-person during court proceedings, forensic exams, and meetings with law enforcement, attorneys, and other community agencies’ staff• Facilitated weekly domestic violence support group meetings with 2-10 survivors • Worked collaboratively with YWCA staff, law enforcement, criminal prosecutors/civil attorneys, Victim/Witness program staff, cities’ court staff, and other community agencies’ staff to provide comprehensive support to clients while maintaining confidentiality policies• Maintained documentation of services and service requests via spreadsheets, electronic case management and data systems per agency protocol• Collaborated with staff to complete and submit grant reports accurately and timely • Acted as staff support for 24/7 departments outside of business hours for 1 week every quarter• Facilitated trainings to new staff, volunteers, interns, and other allied professionals

• Provided trauma-informed crisis intervention counseling, safety planning, and further information regarding services to clients• Performed secondary screening via telephone to people seeking shelter services through the 24/7 Crisis Hotline, including providing alternative resources• Facilitated shelter intake services to incoming clients, including placing referrals for requested services, ensuring clients have basic necessities, and scheduling required assessments per agency protocol• Organized child-centered events and activities for families at shelter monthly• Supervised interns and volunteers, including delegating tasks and assignments• Maintained client records through written case notes in electronic case management and data systems per agency protocol• Maintained client confidentiality in accordance with agency policies

• Assisted in the daily functioning of the classroom learning environment by collaborating with the lead teacher to plan activities, assignments, and events• Worked one-on-one with students to help complete individualized assignments• Created a safe and welcoming learning environment by maintaining Social Services mandated classroom policies • Enforced school discipline policies to encourage positive behavior development

• Gained experience counseling women and families in individual, couple, and group sessions, including required trainings• Assisted in pre- and post-placement visitations with adoptive families• Drafted home studies and maintained necessary documentation for clients’ files per agency and state policies• Gained an enhanced understanding of adoption laws and policies within Virginia• Performed clerical duties and office management

• Provided excellent customer service to a diverse clientele• Completed daily tasks to ensure the high function of business and meet customers’ needs• Gained strong time management and conflict resolution skills