Madison Spence

Madison Spence Email and Phone Number

Data Analyst at Healthgrades @ Healthgrades
denver, colorado, united states
Madison Spence's Location
Denver, Colorado, United States, United States
Madison Spence's Contact Details

Madison Spence personal email

n/a

Madison Spence phone numbers

About Madison Spence

Experienced Operations Manager and Health Care Management graduate with years of experience in customer service. Demonstrates strong organizational skills and the ability to work in fast-paced environments. Able to communicate on an interpersonal level in a business atmosphere. Has proven to generate revenue in multiple companies.

Madison Spence's Current Company Details
Healthgrades

Healthgrades

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Data Analyst at Healthgrades
denver, colorado, united states
Website:
healthgrades.com
Employees:
585
Madison Spence Work Experience Details
  • Healthgrades
    Data Analyst
    Healthgrades Jul 2022 - Present
    Denver, Colorado
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  • Healthgrades
    Client Experience Manager
    Healthgrades May 2019 - Jul 2022
    Denver, Colorado
    Hired after successful internship to deliver on service level agreements of multi-million-dollar contracts.Consult with Marketing Communications teams at some of Healthgrades’ largest clients.Assure 100% accuracy of 25 key account webpages with data on a total of 8,000 providers. Partner with development team and end users to improve website functionality and resolve technical issues.Use Salesforce to prioritize, document, and complete service requests. Use AWS, MS-Excel, MS-SQL to track and report website analytics. Improved existing Salesforce configuration to expedite case coding. Reviewed, edited, and streamlined communication templates. Produce analytical reports using SQL and other data extraction tools.Conducted user testing to support migration from legacy homegrown system to AWS.
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  • Office Depot
    Operations Manager
    Office Depot Aug 2017 - Apr 2019
    Denver
    Recruited via Indeed to transform customer experience during and after a major remodel of the Denver flagship store. Promoted within 6 months of hire. Served as backup to store director.Hired, onboarded, and managed 20-30 associates to improve customer service and product merchandising. Developed exceptional collaboration, prioritization, and delegation skills to attain safety, customer service and sales goals in a demanding, deadline-centered environment.
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  • Sprouts Farmers Market
    Vitamin Department Manager
    Sprouts Farmers Market Feb 2013 - Jul 2016
    Greater Denver Area
    Promoted twice in first year. Managed a staff of 5, achieve #1 department ranking in a 32-store region.Drove year-over-year sales growth and maintained margins through effective stocking and merchandising.
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  • Safeway
    Manager, Floral Department
    Safeway Feb 2012 - Mar 2013
    Denver Metropolitan Area
    Promoted within one year of hire, overseeing a team of 2. Earned “Employee of the Month” award for top customer service score regionally.Increased revenues by 25% while reducing waste through innovative floral product design.
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Madison Spence Skills

Customer Service Cross Functional Team Leadership Managing Processes Organization Skills Employee Management Interpersonal Skills Product Ordering Natural Living Holistic Health Health And Wellness Microsoft Excel Microsoft Word Microsoft Office

Madison Spence Education Details

Frequently Asked Questions about Madison Spence

What company does Madison Spence work for?

Madison Spence works for Healthgrades

What is Madison Spence's role at the current company?

Madison Spence's current role is Data Analyst at Healthgrades.

What is Madison Spence's email address?

Madison Spence's email address is ma****@****uts.com

What is Madison Spence's direct phone number?

Madison Spence's direct phone number is +148081*****

What schools did Madison Spence attend?

Madison Spence attended Metropolitan State University Of Denver.

What skills is Madison Spence known for?

Madison Spence has skills like Customer Service, Cross Functional Team Leadership, Managing Processes, Organization Skills, Employee Management, Interpersonal Skills, Product Ordering, Natural Living, Holistic Health, Health And Wellness, Microsoft Excel, Microsoft Word.

Who are Madison Spence's colleagues?

Madison Spence's colleagues are Corey Mayfield, Bastab Bora, Chaunie Brusie, Janna Renberg, Mehran Rafiq Lone Mehran Lone, Corie Elam, Andrew Kim.

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