Madison Walden Email & Phone Number

- Manage and lead a team of client support representatives and data entry team members. Providing guidance, training, and support as needed for bankruptcy case management software, third-party application support, and hardware support.- Monitor and evaluate team performance, ensuring adherence to company policies and procedures related to handling niche software applications and hardware support.- Develop and implement strategies to improve client support processes, data entry efficiency, and enhance customer satisfaction.- Handle escalated client inquiries and complaints for bankruptcy case management software, third-party applications, and hardware support, resolving issues in a timely and efficient manner.- Collaborate with other departments to address client needs and concerns, ensuring a seamless customer experience.- Maintain accurate records of client interactions and inquiries, as well as data entry processes.- Stay up-to-date with industry trends and best practices in client support and data entry, specifically focusing on bankruptcy case management software, third-party application support, and hardware support, and share knowledge with the team.- Conduct regular performance evaluations and provide constructive feedback to team members on their proficiency in supporting specialized software and hardware.- Assist in the recruitment and onboarding of new client support representatives and data entry team members with a focus on niche skill sets for supporting proprietary applications and hardware.

Johnson County, Kansas, United States

- Manage and lead a team of client support representatives, providing guidance, training, and support as needed.- Monitor and evaluate team performance, ensuring adherence to company policies and procedures.- Develop and implement strategies to improve client support processes and enhance customer satisfaction.- Handle escalated client inquiries and complaints, resolving issues in a timely and efficient manner.- Collaborate with other departments to address client needs and concerns, ensuring a seamless customer experience.- Maintain accurate records of client interactions, transactions, and inquiries.- Stay up-to-date with industry trends and best practices in client support, sharing knowledge with the team.- Conduct regular performance evaluations and provide constructive feedback to team members.- Assist in the recruitment and onboarding of new client support representatives

Overland Park, Kansas, United States

- Oversee all operations of the axe-throwing facility, including staff management, customer service, and facility maintenance.- Lead and inspire a team of axe-throwing coaches and support staff, providing guidance, training, and support.- Ensure a safe and enjoyable experience for customers, adhering to safety protocols and providing proper instruction.- Develop and implement strategies to drive business growth, increase revenue, and achieve sales targets.- Monitor and analyze key performance indicators, making data-driven decisions to improve operational efficiency and customer satisfaction.- Manage the facility's budget, including expenses, payroll, and inventory.- Collaborate with the marketing team to develop and execute promotional campaigns and events.- Maintain strong relationships with corporate clients, event planners, and community partners to drive group bookings and corporate events.- Stay up-to-date with industry trends and best practices, sharing knowledge with the team and implementing innovative ideas.- Handle customer inquiries, concerns, and complaints, resolving issues in a professional and timely manner.- Ensure compliance with all health and safety regulations and licensing requirements.- Conduct regular performance evaluations and provide constructive feedback to team members.- Assist in the recruitment and onboarding of new staff members.

- Create a welcoming and inclusive environment for customers, ensuring an exceptional in-store experience.- Lead and inspire a team of brand ambassadors, providing guidance, training, and support.- Drive sales and achieve store targets by implementing effective sales strategies and initiatives.- Foster a customer-centric culture, ensuring that all team members prioritize customer satisfaction.- Develop and maintain strong relationships with customers, providing personalized assistance and building brand loyalty.- Stay up-to-date with the latest fitness and fashion trends, sharing knowledge with the team and customers.- Collaborate with the visual merchandising team to ensure that the store layout and displays reflect the brand's image and values.- Monitor and analyze sales data, identifying opportunities for improvement and implementing appropriate actions.- Assist in inventory management, ensuring accurate stock levels and timely replenishment.- Handle customer inquiries, concerns, and complaints, resolving issues in a professional and timely manner.- Conduct regular performance evaluations and provide constructive feedback to team members.

- Promote and sell Omaha Steaks products to customers through various channels, including in-person, phone, and online.- Build and maintain strong relationships with customers, providing personalized assistance and ensuring customer satisfaction.- Meet or exceed sales targets and goals, consistently achieving and exceeding sales quotas.- Conduct product demonstrations and tastings to showcase the quality and taste of Omaha Steaks products.- Identify and pursue new sales opportunities, including prospecting and cold calling.- Provide accurate and detailed information about products, pricing, and promotions to customers.- Process customer orders and payments accurately and efficiently.- Collaborate with the sales team and other departments to ensure a seamless customer experience.- Stay up-to-date with product knowledge, industry trends, and competitor offerings.- Attend sales meetings, training sessions, and conferences as required.- Maintain accurate records of sales activities, customer interactions, and transactions.

6635 W 135Th St, Overland Park, Ks 66223