Accounting Specialist
- Maintained member records including updating contact and billing information, tracking payment plans and special financing, and reconciling customer accounts. Established collections procedure for member payments..
- Saved client accounts by offering payment plans and working with individual’s budgets, resulting inkeeping clients and avoiding cancellations.
- Recovered bad debt that was written off from 2006 to present.
- Aided in upselling membership upgrades and event tickets valued between $500 - $2k+