Madison Weinstein Email & Phone Number

•Create, develop and execute marketing plans for Hershey Theatre, Hersheypark Stadium & GIANT Center events on Hershey Entertainment Complex

Hershey, Pennsylvania, United States

•Serve as the primary contact and on-site Event Manager for assigned events at all Hershey Entertainment Complex venues including; the Hershey Theatre, GIANT Center, Hersheypark Stadium and Hersheypark Arena. Maintain continuous communication, organization, and alignment with clients, vendors, and internal partners to ensure all operational needs are met while following contractual obligations and associated financials

Hershey, Pennsylvania, United States

•Collaborate with managers across the Entertainment Complex to provide accurate, valuable and dynamic trainings for all levels of team members throughout Hershey Entertainment

Hershey, Pennsylvania

•Assist with the development, facilitation, and evaluation of the Entertainment Complex Food & Beverage training programs

•Evaluated current training programs and remastered them with elements of gamification. Included both hard and soft skills, including but not limited to guest interactions, child labor laws, food handling procedures, cash handling, etc.

Indiana, Pennsylvania

•Perform support functions for special projects for an academic department, faculty or staff member

Pittsburgh, Pennsylvania

•Greet, communicate with, and answer any customer questions while representing AEG Worldwide

Indiana, Pennsylvania

• Assist with several departments to ensure the safety and success of all events by verifying tickets, ushering, and parking guests

•Generated financial statements for student lab, assisted faculty with daily projects, supervised students, and prepared restaurant for events

Orlando, Florida Area

•Selected from a large pool of applicants to participate in the Disney College Program as a Front Desk and Concierge Cast Member•Resolved guest concerns and acted as a mediator between management and residents to ensure complete guest satisfaction

York, Pennsylvania Area

•Assisted customers with questions, finding products, and restocking to ensure store show•Handled large cash and card transactions and worked with distributing change

York, Pennsylvania Area

•Courteously greet restaurant guests and assist with seating and questions•Safely deliver food and drinks to tables, following restaurant protocol

York, Pennsylvania Area

•Enhanced and created marketing techniques across several forms of social media to entice customers to join

York, Pennsylvania Area

•Assisted in facilitating large events and worked with creating daily event programming

Bachelor'S Degree, Hospitality Management

Activities and Societies: Cook Honors College, Deans List Recipient, Lively Arts at IUP Volunteer, Zeta Tau Alpha Secretary, Marketing.

Minor, Criminology

Activities and Societies: Deans List