Mariana Tek Account Executive

• Elicit requirements by facilitating discovery meetings with stakeholders to understand current processes and challenges• Create Business Requirements Documents and Project Charters that include scope, objectives, and solution benefits• Perform User Acceptance Testing in Salesforce to ensure functionality and use case requirements are met• Re-engineer businesses processes to be streamlined, repeatable, measurable, and positive customer outcome focused• Design training materials and processes maps for stakeholders and process users• Bridge Marketing, Sales, Customer Service, and Product alignment strategies and operational initiatives

• Assisted Project Managers in full project lifecycle during define, design, measure, and deploy phases• Facilitated meetings to gain Project Charter approval and gathered metrics on project execution and health• Provided training to business leaders on project management lifecycle best practices and documentation templates

Provides Business Intelligence and Analytic solutions to small to enterprise sized companies in North American regionApplies sharp business insight to present custom and complex software solutions that align with customer strategyWorks with strategic team to uncover needs, develop solution proposals, and execute next steps in the technology sales process to achieve territory goals