•Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair •Credit Reporting Act, OSHA, EPA, & all other Federal, State, Local laws pertaining to MF/SF Housing•Fully implement and enforce all policies and procedures as outlined in the Companies Policy and Procedures Manual and inform/train staff on any revisions in a timely manner•Assist in budget preparation (as needed) as well as maintaining expenses within the budget guidelines•Ensure that all rents are collected and posted and deposited on a daily basis•Perform and schedule all Move Ins/Move Out/Evictions/Turns, utility cut off’s and enforce adherence to all lease rules and regulations by all residents•Assure that all vendors are on the approved vendor list and are compliant in Compliance Depot•Ensure that scheduling of turnkey units and processing of accounts payable are timely and accurate•Hire, train, motivate, and supervise all on-site staff in order to achieve operational goals assigned to the property or company (as needed)•Constantly and consistently review all leasing performances and paperwork. Ensures accuracy and updated information is maintained at all times•Responsible for office operations, quality curb appeal, office and model cleanliness

• Maintain an organized system for accurate recordkeeping including resident files, marketing information, maintenance records, purchasing, inspections, general correspondence, and budget logs.• Prepare all invoices for submission for payment. All contracted work should be verified to be complete and professionally done to specifications before invoicing for payment.• Maintain accurate record keeping for all incoming funds and will be held accountable should any funds be lost or misappropriated. This includes petty cash, rental income, Security Deposits and/or miscellaneous income.• Review monthly accounting reports, discuss, and document discrepancies with Area Supervisors. Review monthly operating statements and compliance with annual budget and implement plans of action to optimize site profitability.• Prepare the annual operating budget and business plan for review with Area Supervisor. Schedule and order supplies and work performed at the property within budgeted expense levels.• Responsible for collecting bad debts through legal process and filing warrants promptly.• Responsible for property inventory and knowledge of maintenance functions, water and sewer cut offs, and emergency procedures. Keep Area Supervisor informed of any and all deferred maintenance.• Prepare monthly market analysis, which compares rents/amenities, and monthly property analysis which tracks current trends, general market conditions, occupancy, and leasing activity for the month.• Maintain the highest physical and economic occupancy at all times. Lease vacancies andapartments on notice, professionally and as quickly as possible to reduce vacancy loss. Conduct regularly scheduled staff meetings to keep all personnel informed as to current goals.• Authorize and approve lease applications and sign Resident leases. Verify that prospective residents have been properly screened and see that all leases, rules, regulations, and applications are filled out completely and properly.

• Initiate billing and collection of charges for damages discovered in quarterly inspections• Oversee account receivable process and property delinquency, intervening as needed to minimize delinquency• Ensure the staff is utilizing the Facilities tool in Entrata to track, close, and follow up on all service requests• Ensure the maintenance team is completing all service requests in a timely manner• Understand the needs and expectations of residents, prospective residents, clients, andvendors and exceed their expectations• Assist in mediation and resolution of resident conflicts by encouraging the respect for andappreciation of individual differences• Ensure timely follow up activities take place for all prospective residents• Understand, communicate, and enforce community safety, emergency, and fire evacuationpolicies and procedures, providing emergency response and referral services and resource

• Adhere to standards and complies with corporate procedures and government laws on FairHousing• Conduct all tasks necessary to close the sale, including making appointments, generatingnew leads, conducting tours, maintaining the model, and traffic follow up• Ensure confidentiality of client, resident and company information• Understand the lease document and all related addendums and be able to clearlycommunicate to residents, prospective residents, and parents all relative information• Assist in mediation and resolution of resident conflicts by encouraging the respect for andappreciation of individual differences• Understand, communicate, and enforce community safety, emergency, and fire evacuationpolicies and procedures, providing emergency response and referral services and resources

• Monitor guests in line to interact with beloved Disney characters• Provide guests with information about character locations and visitation times• Memorize and delivering lengthy narrations on a microphone to large groups• Maintain the cleanliness and upkeep of priceless Walt Disney artifacts• Set up and remove stanchions, ropes, and poles• Provide audience control, including handling challenging guest situations• Maintain show quality and character integrity

• Answer phones, perform new client intake, and deliver messages to attorneys• Greet all visitors and clients upon arrival to the office, following up as needed to ensure allof our guests are cared for and attended to while on site• Work in a fast-paced, demanding environment• Provide best-in-class service to our clients• Work under pressure and be highly adaptable, supporting the team wherever is needed• Engage and complete various projects and tasks

• Be involved in the conference program including behind the scenes preparation and general responsibilities for servicing the needs of University guests• Assist guests by checking them in and out of housing, collecting payments, issuing keys and meal wristbands, updating records, answering questions and other duties as assigned• Assemble check-in materials, including key packets, for incoming guests• Efficiently execute guest check-in and check-out procedures• Post signs in residences and other areas as requested by Conference Management Staff• Assist in inspection of residence halls to note needed repairs and report concernsappropriately• Assist guests staying in building of responsibility during emergency situations such as fire,medical emergency, severe weather, etc.

• “To create the most enjoyable shopping experience possible for our Guests.” • Perform a variety of sales, merchandising and operational tasks assigned by Store Management • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices