Front-of-house service and managementBaker and kitchen consultantMarketing via social media and email campaignsEvent planning and executionAdministrative and operations tasks including staff onboarding, scheduling, payroll

Assistant Director of Event Operations• Coordinates high-level institutional events such as Commencement, Family Weekend, and High Holidays.• Oversees external programming including contracting, payment plans, recruiting and marketing for sales, recruiting, hiring, and training student employees, etc. • Provides ongoing assessment of processes related to planning events. • Supervises professional staff• Participates in evaluating budgets and contractual provisions to determine requirements for space, location, technology, equipment, accommodations, catering, and on-site management. • Serves as contact between vendors and the University. Participates in negotiating contracts with vendors.• Plans, organizes, and manages a variety of administrative, staff support, and planning activities for events, e.g., budgets, speakers, facilities, technology, equipment, logistical requirements, and other event-related issues

Responsible for coordinating events that take place on campus, from small department meetings to commencement and everything in between.

• Recruit exceptional candidates for Educational Leadership Consultant program through social media, informational sessions, soliciting recommendations, and hiring events• Develop consultant hiring criteria, rubric, and candidate tracking system • Onboard, train, and manage traveling consultants• Redesign the purpose of the educational leadership consultant role to implement relevant changes to job description and responsibilities for a customized experience• Manage, update, and track data via forms and documents pertaining to education, leadership, and training in various portals and online communities• Plan and execute cohort and general leadership programs for students and alumni• Create, develop, and assess member orientation curriculum including in-person and online education• Oversee the ritual program for 143 college/university chapters• Develop and manage online training modules, including college officer training• Write grant applications and reports for applicable programs

Assistant Director of Student Organizations and Clubs

Student Organizations and Clubs• Advise and guide students through the event planning process including SAO policies and procedures• Assist in the development and implementation of student staff training for undergraduate Activities Consultants• Create event and operational assessments for clubs and organizations• Create and coordinate club management including training, development, event management, and overall resource support• Advise and support the Allocations Board through budget training, policy development and the review of the undergraduate student fee allocation

• Improved and expanded global education programs at middle schools and high schools in central Pennsylvania through strategic sales techniques• Exceeded monthly goals while responsible for the management of over 80 accounts and 700 travelers; increased sales by 15% YOY• Cultivated relationships with new and existing customers while providing excellent service through strong communication skills and extensive program knowledge• Coordinated with internal departments both domestically and internationally, including allocations, production, finance and customer service in order to execute successful programs

Continuous Support and Traveling Consultant – Fall 2014 to Present• Trained constituents and increased communication among chapter officers, advisors and district team• Assessed and strengthen internal operations through problem solving, providing resources, and enforcing policies at assignment as well as on several other college campuses• Represented international headquarters and communicated policies and programming to constituents.• Streamlined operations, member retention and support, event planning, risk management and recruiting performance for chapters• Created and delivered presentations on public relations, marketing, officer training, and leadership• Created, monitored and analyzed budget variance reports of chapters with accounts of up to $850,000• Produced detailed weekly reports of individual site performance• Developed strategic plans to progress the organization to ensure continuous operationEstablishment Consultant – 2013 - 2014 (Tufts University) • Collaborated with the Tufts Panhellenic and Greek advisor to implement a successful PR campaign and facilitate informational sessions about Kappa Alpha Theta• Strategically marketed and recruited 88 members within two weeks• Effectively trained members on recruiting procedures to increase organization by 53 members• Educate new members on Fraternity history, policies and procedures• Trained 24 officers in leadership, finance, risk management, conflict resolution, and recruitment• Served as the primary contact; met all recruitment quotas and maintained a 98% retention rate• Oversaw a $95,000 budget and generated $44,000 in revenue in 4 months• Reported to the Assistant Director to plan and execute all establishment events• Provided biweekly written updates and monthly written reports of chapter progress

• Developed and implemented engaging, effective Spanish language lessons for middle school students • Worked collaboratively with other teachers and professionals to create effective lessons that met the learning goals and abilities of all students• Assessed student progress, assigning grades• Participated in taking attendance, parent conferences, faculty/team meetings, and district wide professional development days