Madi Cravo Email & Phone Number

Santa Rosa, Ca, Us

Santa Rosa, California, Us

As a Wine Club Coordinator at Jackson Family Wines, I manage the day-to-day operations of the wine club, ensuring members receive exceptional service and feel valued as part of an exclusive community. My responsibilities include: • Serving as the primary point of contact for wine club members, addressing inquiries, resolving issues, and providing personalized support to make each member feel special and appreciated. • Maintaining membership records and updating databases to ensure accurate member information. • Organizing member events to enhance engagement and strengthen relationships. • Coordinating wine shipments, including managing logistics, conducting reships, tracking deliveries, and ensuring accurate fulfillment.This role allows me to deliver outstanding customer experiences while representing very well know wine brands.

As an Admissions Coordinator at Summerfield Healthcare Center, a 5-star rated facility by Medicare, I managed a range of responsibilities. I liaised with Case Managers from both local and distant hospitals, reviewed patient referrals, and evaluated hospital charts to help decide on patient admissions to our skilled nursing facility.Once a decision was made, I initiated the admission process, creating and presenting admission contracts to new patients to ensure they fully understood what Summerfield offered. I also prepared admission packets for our nurses, complete with physician orders from the hospital.My role involved close communication with various departments, including billing for health insurance matters, nurses for patient chart reviews and concerns, and Physical Therapists to inform them about patients’ prior and current mobility functions. Additionally, I occasionally assisted with receptionist duties at the front desk.I took pride in being one of the first points of contact for families entering our facility.

While the director was on leave, I led the Admissions and Marketing department.

Santa Ana, California, Us

At CTSH, I supported the smooth operations of the company, which included approximately 340 caregivers and 105 clients. My expertise encompassed a broad range of tasks, including: • Credentialing • Auditing • Payroll tasks • Marketing • Staffing • Recruiting • Conducting home visits • Performing assessments • Maintaining care plan books • Utilizing eRSP Client Management Software • Daily communication with caregivers • Managing detailed projectsMy role ensured that both staff and clients experienced seamless and efficient service delivery.

Indianapolis, Indiana, Us

As a member of the Risk Management Board, I planned and facilitated safe events for a chapter of over 110 women. My responsibilities involved approving venues, developing emergency plans, and implementing safety precautions. I worked closely with an executive board member to ensure that all social events were appropriate, ethical, and aligned with best practices.