Madison Cullen Email and Phone Number

Owner & Operator | Cafe & Ice Cream Shop | Coastal Community BusinessExceptional Customer Service: Focused on creating memorable experiences by prioritizing guest satisfaction, ensuring every customer leaves feeling better than when they arrived—whether it's through a delicious meal, handcrafted dessert, or friendly service.Comprehensive Business Management: Manage all day-to-day operations of two businesses, including scheduling, staff supervision, training, and maintaining high operational standards to ensure efficiency and quality across both locations.Financial Oversight: Handle all aspects of bookkeeping, including budgeting, financial reporting, payroll, and managing cash flow, to ensure the financial health and sustainability of the business.Inventory & Ordering: Oversee inventory management, ordering supplies, and maintaining relationships with vendors to ensure a steady supply of high-quality ingredients while minimizing waste and controlling costs.Team Leadership & Development: Lead a team of employees by fostering a positive and collaborative work environment, providing ongoing training, and promoting a strong customer-first mindset.Industry Expertise: Leverage knowledge of the food service and hospitality industry to stay current with trends, introduce new menu items, and adapt to changing consumer preferences, ensuring a competitive edge in the local market.Community Engagement: Actively involved in the local coastal community, seeking ways to support local events, promote sustainable practices, and be a contributing business within the area.Business Growth & Innovation: Focus on long-term business growth through continuous improvement in operations, service quality, and the customer experience, while exploring new ways to expand within coastal communities.

• Developing a business plan for 2020 including detailed budget, event calendar, social media tactics and brand expansion strategy.• Organizing an event strategy to increase exposure of the new product line at all off-road racing events including race weekends and trade shows. • Working as a creative assistant for the website, print brochures and distributor package.

• Client outreach for previous and new clients, personalized searches on the MLS for specific needs.• Work on pre-listing marketing campaigns, mailers, Facebook advertisement campaigns.• Organize showing appointments, inspections and open houses.• Knowledge of real estate contracts, DocuSign and the MLS.

• Execute a content marketing strategy to increase social media traffic on LinkedIn, Instagram, Facebook and Twitter. • Create memorable content including pictures, and highlight stories. • Develop a media lists and email pitches to promote B2B custom hats in the local Eugene area.

• Write weekly reports on strategies that will help the app, website and book target millennials. • Created cohesive social media presence by implementing best practices and manage content across platforms.

• Shadowed real estate agents to understand the day-to-dayactivities.• Worked with agents to schedule initial meetings with newclients.• Networked with different agents at open houses aroundSouthern California.

• Offered customer service to ensure a positive game day for all Duck fans at football, basketball and baseball games. • Planned and executed promotions for game days.• Increased attendance among students and the community.

• Analyzed competitor’s social media and developed content inspiration. • Created content for organizational publications, organized model castings, photoshoots and promotional posts.