• Aligned client’s customer experience process with industry best practices to implement revenue enhancing measures• Created a strategic plan to align Minneapolis retail company with industry trends to gain an increase in store traffic

• Implemented Oracle to streamline HR-related business processes • Assisted with the implementation of a paperless HR system which reduced substantial administrative costs

• Co-facilitated a leadership class of fifteen students, influenced by the Intentional Emergence educational model• Supported a class of fifteen undergraduate students through their leadership development and education, including grading assignments, hosting one-to-one meetings, and modeling engagement behavior• Influenced class curriculum by providing and receiving constructive feedback• Enhanced the classroom’s diverse perspectives by challenging frameworks and assumptions present in everyday society

• Awarded as a finalist by Chief Marketing Officer for Millennial-targeted marketing plan• Developed a craft beer application targeting Millennial consumers for company-wide use

• Implemented Hootsuite capabilities to monitor and measure international website traffic• Created a business proposal and iPhone application in order to target Millennials with relevant leadership development resources

• Directed the fundamental operations of the University of Minnesota Leadership Conference by collaborating with other colleges, planning logistics, reviewing applications, and potential speakers to create a new generation of leaders• Used marketing strategies to promote the leadership conference applications and attendance

• Prepared, executed, and coordinated logistics of a 3-day successful conference with over 200 attendees • Managed more than 150 financial advisors' social media accounts to guarantee consistent information with their clients