Madison Eubanks Email & Phone Number

Tampa, Florida, United States

DTP9 Sort Area Manager II

Macon, Georgia, United States

Macon, Georgia, United States

Ship Dock Area Manager – April ’23 - current- Manage approximately 40 associates on the Ship Dock by ensuring they are following all safety protocols while still meeting all productivity and quality goals. Pick Area Manager – June ’22 – March ‘23- Manage and develop a team of approximately 70-100 associates each shift. - Pick Quality SME for SAV3, decreased Pick DPMO by approximately 40% from June ’22 – March ’23 through 1:1 coaching’s with Associates as well as developing all OB Quality Process Assistants at SAV3.

Memphis, Tennessee, United States

•Implement new standard work mechanisms to improve Pre-SLAM DEA metrics across the board at MEM4, by seeing a decrease in the number of Piles by 43%.•Coach and train associates daily leading to a 5.04 jobs per hour (JPH) improvement in Problem Solve during the months of May-July.•Utilized interpersonal and leadership skills to lead a team of Problem Solve Associates at Amazon.•Analyze performance goals and objectives to meet the customer promise.

Boone, Nc

•Assisted customers with check in to ensure a rewarding experience for snow tubing reservations.•Administrative Duties Included:Answering phones, responding to emails, and assisting team members with monitoring ticket sales.•Actively communicate and partner with other areas of the business including operations, customer service and management to ensure a safe and exciting experience for customers.

Winston-Salem, North Carolina, United States

•Organized weekly shipments to ensure items were shipped on time and to plan.•Merchandised store items to designated Plan-O-Gram to promote products, color, and brands to align with seasonal trends and consumer preference. •Assisted management and sales team members with on-going daily store accountabilities, customer service, and brand building activities.

Kernersville, North Carolina, United States

•Handled incoming phone calls with customers, suppliers, and field employees regarding work requests, appointments, and resolving or redirecting questions or issues. •Organized daily team schedules and work orders to ensure coverage and completion of jobs in a timely manner and ensured customer satisfaction. •Filed important documents/mail so everything was organized for my supervisors.

Bachelor Of Science In Business Administration, Supply Chain Management, 3.35

Education record