IT support and Library services in an educational and public setting. Throughout my career I have independently supported all technologies in a K-8 schools. IT Inclusion of: Installing, maintaining, rebuilding PC and Apple computers and peripheral devices. Utilization and deployment of PC laptops, netbooks and Apple iPad's to classrooms. Import/export of server database software information. Purchasing product recommendations. Help Desk support to hundreds of students and staff with system accounts, program accounts, email, printing, fax, copying, Microsoft Office, Google Apps, Adobe software, digital cameras, document cameras, Smart Boards, LCD projectors, telephony, and all software maintenance.Library Services support: Maintained accurate library database, forms of media and patron accounts. Responsibilities include: Staff and student training, support in locating items, knowledgeable recommendations, purchasing materials, maintaining budget, processing new materials, item circulation, detail oriented re-shelving, inventory, advertising and book fair sales. Assisting patrons with computer lab needs.

Assisted Library Patrons with material circulation. Performed call center and front desk reception support, answering patron questions. Processed accurate and organized material patron holds. Operated in the copy center providing computer application support and knowledgeable assistance.