Manager in West Monroe’s Operations Excellence practice with 5+ years of experience supporting businesses achieve their IT & business transformation objectives.Partners with business stakeholders to identify and document user needs and collaborates with System Integrators and Engineering teams to build custom solutions and help clients achieve their vision. Supports process improvement and re-design to support new technology and transformation enablement / change management to increase adoption within the organization.Strong skills include working with cross-functional teams, working through ambiguity to identify a tactical path forward, and overseeing a team to achieve both organizational and personal career objectives.