Maddie Kahn Deamer Email & Phone Number

• Coach leaders as they transition into new roles to maximize their leadership effectiveness
• Develop robust and custom onboarding plans for leaders starting new positions
• Alleviate pain points that new hires, hiring managers and people teams have when it comes to onboarding
• Facilitate workshops and trainings on various soft skills, including Insights Discovery, which I am licensed in
• Consult on DEI, Onboarding, Leadership Development, Culture, Engagement, Performance

San Diego, California, US

Chicago, Illinois, US

San Francisco, California, US

• Developed and executed comprehensive talent & org development strategy, partnering with HR Business Partners and global leaders
• Owned global programs fundamental to the employee experience, supported a culture of learning, high performance and innovation, helping Eventbrite and Britelings (employees) succeed
• Developed and managed all aspects of global programs, including project management, operations, and vendor management
• Implemented and managed the employee onboarding experience globally for all Eventbrite employees enabling faster ramp periods and increased engagement and retention
• Designed and facilitated interactive and engaging workshops on topics such as self-awareness, feedback, coaching, resilience, and change management
• Invested in our leaders by designing and delivering leadership development training for leaders of all levels on core leadership principles with a focus on transforming great managers into great leaders (98% of over.

San Francisco, California, US

• 1 of 10 employees to receive an annual award at the end of 2020, receiving the “Guardian award” for impact on learning & inclusivity
• Designed, managed, and facilitated global learning programs to enable career growth and high performance
• Managed relationships with external learning vendors, identifying suitable partners and technologies to leverage
• Measured effectiveness of learning solutions to drive improvements
• Created internal communications to promote the opportunities and successes of our learning programs

San Francisco, California, US

• Strategic business partner for top tier event creators, managing $2 million in annual revenue, including the highest revenue driving account in North America
• Responsible for the retention and growth of a high profile portfolio of accounts
• Exceeded individual revenue targets on average by 143% and renewal targets by 120%
• Fostered meaningful client engagement and drove retention through contract renegotiation, renewals, and upsells
• Delivered quarterly business reviews, articulating the value of our partnership through significant data
• Consistently demonstrated creative and resourceful problem solving by providing consultative support

San Francisco, California, US

• Managed book of business of 60 top accounts with a combined $200,000 monthly recurring revenue
• Acted as a trusted advisor throughout all stages of the customer lifecycle: implementation, retention and renewal
• Conducted reoccurring business reviews with corporate decision makers, including Vice Presidents of Sales
• Proactively assessed client's business objectives, delivering high-level best practices to align value to needs
• Identified and closed up sell and growth opportunities within existing accounts and negotiated renewal agreements to closure through proactive communication
• Monitored adoption trends to determine at risk accounts in order to prevent churn

• Internally promoted providing opportunity to manage higher revenue generating accounts with higher sales goals
• Created, sold, and implemented unique premiere online media campaigns
• Continually exceeded monthly sales goals of over $20,000 through new business and customer retention
• Leveraged industry knowledge, account tools, and advertising opportunities to ensure optimal ROI
• Led client facing meetings to further build relationships and generate new revenue opportunities
• One of six selected to design a creative strategy and successfully market PriceGrabber at the Consumer Electronic Show (CES)

• Primary point of contact for inquiries, requests and sales to over 300 online merchant accounts
• Built and maintained strong, trusting relationships with clients via phone and email communication
• Efficiently resolved customer objections and concerns and advanced business opportunities
• Achieved sales goals by bringing in over $3,000 a month through repeat and new insertion orders
• Communicated with internal departments to resolve technical, accounting, or marketing concerns
• Strategized with merchants to use performance enhancing tools to optimize marketing and financial performance