· Ensure staff are trained and up to date on all brands, products, and services· Share extensive product knowledge in a way that motivates the POUT team to new levels of performance· Model and coach elevated customer service and guest experience to the sales staff· Manage the staff as a “Specialist On Stage,” responsible for daily profitability and operational goals· Develop and retain productive and profitable relationships with all brand representatives· Strategically schedule brand trainings each month· Develop “Weekly Dose” 10-minute trainings for the entire POUT team; creating product one-sheets and performing retention checks· Manage the POUT 101 makeup service; train makeup artists and meet service sales goals· Keep current with the latest cosmetic trends; continuously learning and researching· Create and continue to update crucial operational systems. For the first two months of employment I organized the back-of-house and retail floor and created crucial operational systems for business efficiency and profitability· Manage “Areas of Pride,” assigning each POUT team member brands they will be responsible for, ensuring they take inventory of their brands each week, and encouraging them to take responsibility and pride over their brands· Manage product inventory, reporting all stock issues to the Assistant Buyer and/or Buyer, and assisting the buyers in the ordering process

· Created a grant tracking system and calendar from scratch to improve efficiency and communication· Consolidated all grant files and databases into a new and concise system to prepare for strategic growth· Inspired new foundations to give through face-to-face meetings and engaging grant proposals; identified, applied for, and received three new foundation grants within the first three months of employment· Prospected and gained sponsorship for the Townes Award Celebration fundraising event; exceeded the fundraising goal by 51%· Collaborated with school leadership to create a committee with the goal of bridging communication barriers between the school and the foundation

· Responsible for all retail account success; 32 stores in three retailers, in South Carolina and Charlotte, NC· Top 10 sales employee in the first year with the company; year-end-sales-to-sales-goal percentage +7% to plan· Earned the rank of second most productive region in the U.S. as an ATC in 2017· Led ULTA focus store Harbison#462 to rank in the company’s top 10 producing stores in the U.S. in 2017· Execute all events, master classes, round robin trainings, and general retail partner trainings in appointed territory· Assist in locating and hiring freelancers and rotators; training and coaching them on a weekly basis· Successfully and single handedly launched a new retailer, Belk, in three major cities· Completed several business proposals involving improving efficiency, product development, and streamlining communication

• Ensure the safety of all passengers and crew members at all times• Keep knowledgeable and up-to-date on all Federal Aviation Regulations• Prepared to perform the proper emergency procedures for any situation at any time

• Exceed the sales goal for the day by providing education and exceptional service for each customer and ULTA employee• Schedule and execute education and training at Sephora stores in Boulder, Denver, and Colorado Springs through Brand Focus Days

• Accomplish or exceed the sales goal for the day by providing education and exceptional service for each customer and ULTA employee

• Front office management; managed each patient’s visits, monitored and tracked re-exams, nutrition consultations, supplements, and educated patients on the latest health and wellness information• Event management; found and scheduled vendors, planned and executed events, and elicited post-event enrollment for countless events

• Owner of LLC cleaning business covering residential, commercial and automotive services

• Accomplish or exceed the sales goal for the day by providing education and exceptional service for each customer and ULTA employee

• Customer-oriented serving, focused on the “Optimal Dining Experience”• Utilize multi-tasking, mental discipline, and service skills to provide efficient, personable service• Promoted to closing position with responsibilities in supervising the work of all servers on my shift

• Directed the success of five different ULTA stores in the Denver Area• Accomplished a median actual-sales-to-sales-goal percentage of 90-150%• Marketed promotional sales which resulted in successful sales events • Educated and trained ULTA employees

• Attended to the personal and professional needs of Janet and Dennis Fogle; owners of two local businesses• Cared for twin five year-old girls and a six year-old boy three days a week and requested evenings• Assisted in managing the household: house cleaning, grocery shopping, general errands, meal preparation, laundry